I'm having trouble with "Qtipr.com"_some kind of malware and "Winsnare" which no matter how many time i uninstalled it come back eventually. Norton power earaser seem to be unable to solve this problem.
It looks like you have picked up a PUP, a Possibly Unwanted Program. While they are annoying, they do not cause damage to your system. Some people actually want the 'Features' offered by these programs. They are usually downloaded alongside a legitimate download when you do not uncheck the option for the additional download.
Norton products concentrate on malware that can damage your system, that is why some PUPs are not detected.
You can contact Norton Support and ask them for the Virus Protection Promise. www.norton.com/contactcs
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 0 users online.