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Kudos0

hertfordshirewellbeingcentre - Website verification request

Hi. My website www.hertfordshirewellbeingcentre.com has been flagged as scam alert and of course will deter people from visiting my website. I have contact forms on some pages for clients to contact me. I have also requested some weeks ago for my site to be 'green ticked' but this hasn't been done. How can I get these issues resolved?

Replies

Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Paul Allenby 5:
Hi. My website www.hertfordshirewellbeingcentre.com has been flagged as scam alert and of course will deter people from visiting my website. I have contact forms on some pages for clients to contact me. I have also requested some weeks ago for my site to be 'green ticked' but this hasn't been done. How can I get these issues resolved?

Hi Paul Allenby 5

I've brought your post to the attention of the Safe Web Team so please watch out for their reply here in this thread (in case of future needs, please start your own thread. Thank you).

Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: hertfordshirewellbeingcentre - Website verification request

Hi @Paul Allenby 5,

I have promoted your post to a new thread, for better exposure. Thank you @Rainbow_2, for notifying us.

Gayathri Rajendiran
Norton Forums Administrator
Symantec Corporation

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation
Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Thank you, Gayathri!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Thank you. How long would I expect for the threat to be lifted and for my site to be verified?
Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Hello Paul Allenby 5

Since this is the weekend, the Safe Web Team will not stop by here before Sunday night. at a late time to me. I'm on the East coast of the USA.. I will notify the Safe Web Team that you have a scam blockage and want to be retested.

Thanks.

I have just looked at your site and I do not see any scam blockage.

The site is now showing as being untested. I will notify the Safe Web Team that it is no longer being flagged for a scam blockage, but now is showing up as untested and needs to be re-tested now.

Thanks again.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Thank you. At times when I do random searches of my website I get the Norton scam alert page which says that although the page is safe, proceed with caution. It states that it is doing this because my website may ask for personal information but I just use simple contact forms.
Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Hi, on further checking the error page is still coming up.

In the address bar the URL is: symres:C:\Program Files (x86)\Norton Internet Security\MUI\22.5.2.15\09\01\coUICtlr.loc/PIIFORMSUSPREDIRECT.HTML

And this is whats written on the page

Scam Insight: Personal Information Risk

http://www.hertfordshirewellbeingcentre.com/mindfulness_course_content.php


No known threats were found on this site, but...

It asks for personal information and is not well established with the Norton Community. Use caution about entering any of your information on this site.

Very New

This Web site was published very recently.

New

This Web site has been available for a short time.

No Users

No Norton Community members have used this site.

Few Users

Very few Norton Community members have used this site.

Continue to site Exit site

I AM VERY ANNOYED THIS MY WEBSITE HAS BEEN TAGGED WITH THIS. This will deter people from visiting. Could you please address this issue as soon as it is possible.

Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Hello Paul Allenby 5,

We have removed the Scam Insight block page from your site 'hertfordshirewellbeingcentre.com'. We have also marked the site as safe.

https://safeweb.norton.com/report/show?url=hertfordshirewellbeingcentre.com

Cops.

Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Hello. I have an additional site http://www.hertswbc.co.uk which is experiencing the same problem. Could I ask you to bring this to the attention of the safe Web team please. I have submitted the site and verified it but it always seems to take so long for the site to get scanned ano threat removed. I would be very grateful for your help once again. I am using this new website with an advertising campaign so people with Norton are getting a scam message rather than my website! Thank you in advance.

Kudos1 Stats

Re: hertfordshirewellbeingcentre - Website verification request

Hello Paul Allenby 5

I don't get any warnings when I just went to your site, but I will ask the Safe Web Team to test out your site. I did see the meta tag on the site. Please stay tune to this thread for a response back from the Team most likely on Wed. your time zone.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: hertfordshirewellbeingcentre - Website verification request

Hi Paul Allenby 5,

Your site 'hertswbc.co.uk' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=hertswbc.co.uk

Cops

Kudos0

Re: hertfordshirewellbeingcentre - Website verification request

Hello Paul Allenby 5

Your new website is all set for you now. You mentioned it on Feb. 2 and here it is on Feb. 3 and it's been rated as green and go. I think they were pretty fast this time. Good luck with this site also.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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