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Kudos0

Hi. I am unable to find "restored files" on win8.1

Hi. I am unable to find "restored files" on win8.1. NOBU says restored complete but search reveals nada. These are files from another backed up PC to main PC. I've "restored" these files several times. Where does NOBU put them?

Thanks.

Cleveland

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Kudos0

Re: Hi. I am unable to find "restored files" on win8.1

Hi Cleveland.

Welcome to the Norton Community Forums.

This is puzzling.  I do not have NOBU but I assume it works much as N360 or NSBU work.  Did you tell it to restore to the original location or to a new location?

Were the files backed up on a computer that was not running Windows 8.1?  I am wondering if the file tree in Windows 8.1 and the previous computer had a different structure and so if you told the backup to restore to the original location then they may not be where you expect.  However you say that a search did not find them.  Can you explain how you did your search, and are you sure that you searched all of your C: drive?  Do you have other drives on the new or old computer other than a C: drive?

I look forward to hearing back from you.

Mike

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