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Kudos0

high cpu usage and is overheating always..HELP HELP HELP.!!!!!!!!

Norton Anti Virus is cause high cpu usage and is causing a lot of fan noise and overheating despite virus and malware free...I've tried everything from running live updates as well as scans and rebooting etc...When I do full scans it overheats and shuts down my pc...WTH!!!! GUYS I REALLY NEED HELP HERE ??????  It's not that other programs are consuming but it's the norton itself !!!!! I have a  windows 10....

Replies

Kudos0

Re: high cpu usage and is overheating always..HELP HELP HELP.!!!!!!!!

Hello rosan. Do you have ANY other system or hard drive utilities installed? Do you have ANY older or trial versions of ANY antivirus software that has not been removed? And have you disabled "fast startup" in your windows power settings? Here is how to disable fast startup, please make sure you reboot for the changes to take affect.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: high cpu usage and is overheating always..HELP HELP HELP.!!!!!!!!

How high is the CPU usage just for the Norton processes?

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: high cpu usage and is overheating always..HELP HELP HELP.!!!!!!!!

A screenshot of running processes would also help, seeing things enables us to help figure out what other issues may be causing over-temps. Here is how to post a screenshot directly into posts. Malware can also cause the operating system to over perform by creating processes in duplicate. You may also want to download and run a full scan with Malwarebytes to check for malware that Norton doesn't focus on. Lets see that screenshot to verify what is actually going on.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: high cpu usage and is overheating always..HELP HELP HELP.!!!!!!!!

rosan ghale:

Norton Anti Virus is cause high cpu usage and is causing a lot of fan noise and overheating despite virus and malware free...I've tried everything from running live updates as well as scans and rebooting etc...When I do full scans it overheats and shuts down my pc...WTH!!!! GUYS I REALLY NEED HELP HERE ??????  It's not that other programs are consuming but it's the norton itself !!!!! I have a  windows 10....

I've had the same issue more than once. Turned out I needed to clean the CPU (processor) heat sink using compressed air to blow out the dust and clean the fan off too. Maybe try that or ask someone to do it that knows what they're doing. Avoid using a vacuum cleaner because it can create static electricity that can short out your motherboard.

Windows 10 Pro 64-bit / Norton Security v.22.17.x