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Kudos0

How do I find the product key for online backup?

I want to manage my online storage with the web interface but it asks for my product key.

The email I got when I bought the storage just said that the product key had been saved to my account but I cannot find it anywhere.

Replies

Kudos0

Re: How do I find the product key for online backup?

Hi MartinT.

What product are you using and who did you buy it from?

Have you tried looking at the Norton Management site which you can get to from this link?  Log in with the normal email address and password that you use for Norton products (not what you use for these forums, which should be different).  Once there your product should show and you should be able to see the product key.

Good luck.

Mike
Kudos0

Re: How do I find the product key for online backup?

If you sign into your account on the Norton web page you should see the product key there under "Services"

Deric

Kudos0

Re: How do I find the product key for online backup?

Sorry Mike I must have been typing as you posted

Deric

Kudos0

Re: How do I find the product key for online backup?

I eventually worked it out. I have Norton 360, so I have to use that program to look at my online storage - that web page simply does not work with the product I have.

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