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Kudos0

How do I restore a file from Norton backup?

My old computer crashed so I got a new one.  I log into Norton Backup Online and I can see all the backed-up files.  However the only choices are to Download and to E-mail a link.  Why isn't there a Restore option?  How do I restore the file to my new comuter?

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Kudos0

Re: How do I restore a file from Norton backup?

Hello

Can you provide some additional details please:

  • What specific product did you use for backing up - Norton 360 or Norton Online Backup. Take note they are distinctly different products.
  • Have you reinstalled the product on the new machine as of yet?

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