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How to import passwords into Norton Identity Safe
I've just been reading the various threads on how to import your passwords into Norton Identity Safe, and the previous answers didn't give the full solution. After some struggling with the problem, here's how I did it (using the desktop program):
- Enter a single password into Identity Safe
- Export it to a csv file. This will give you the correct format. If you open this file using Notepad, you'll see that the first line looks like this: url,username,password,name,grouping,extra
- Each row after that will be your usernames and passwords
- So, export your data from whatever software you're using (I was using pwSafe). pwSafe only saves it as a txt file. Open Excel and import that file. In the first step, select that it's a Delimited file. 2nd step, choose what sort of delimiting your file has (pwsafe was tab delimited). If your existing program exports it directly as a .csv then you probably won't have to do this.
- You should now see your whole list in nice columns in Excel
- Now, move your columns of data around so that it matches the order that I mentioned above (point 2). Rename your columns to be the same as above. Create extra blank columns, or remove any other columns apart from these. Make sure you give the columns exactly the same name as above, even if you don't have any info in those columns.
- Now, use the File, Save As option in excel. Important: make sure you select CSV (MS-DOS) (*.csv)
- I also made sure the password file name I saved it as was short, and with no spaces etc, but I'm not sure if that makes any difference.
- Ok, now use the Import function in Norton Identity Safe and it should work!
Hopefully this will help...