• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos2 Stats

How to import passwords into Norton Identity Safe

I've just been reading the various threads on how to import your passwords into Norton Identity Safe, and the previous answers didn't give the full solution.  After some struggling with the problem, here's how I did it (using the desktop program):

  1. Enter a single password into Identity Safe
  2. Export it to a csv file.  This will give you the correct format.  If you open this file using Notepad, you'll see that the first line looks like this: url,username,password,name,grouping,extra
  3. Each row after that will be your usernames and passwords
  4. So, export your data from whatever software you're using (I was using pwSafe).  pwSafe only saves it as a txt file.  Open Excel and import that file.  In the first step, select that it's a Delimited file.  2nd step, choose what sort of delimiting your file has (pwsafe was tab delimited).  If your existing program exports it directly as a .csv then you probably won't have to do this.
  5. You should now see your whole list in nice columns in Excel
  6. Now, move your columns of data around so that it matches the order that I mentioned above (point 2).  Rename your columns to be the same as above.  Create extra blank columns, or remove any other columns apart from these.  Make sure you give the columns exactly the same name as above, even if you don't have any info in those columns.
  7. Now, use the File, Save As option in excel.  Important:  make sure you select CSV (MS-DOS) (*.csv)
  8. I also made sure the password file name I saved it as was short, and with no spaces etc, but I'm not sure if that makes any difference.
  9. Ok, now use the Import function in Norton Identity Safe and it should work! 

Hopefully this will help...

Replies

Kudos0

Re: How to import passwords into Norton Identity Safe

A good description of the whole process.

Thanks for posting.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: How to import passwords into Norton Identity Safe

Update on my post above (I'm not sure how to edit my original post):  make sure you have something in the URL column for each of your passwords, otherwise it won't import that line for some reason.  I only had some with a full web address, and it only imported those.  Once I added some text (www in my case) for each of the passwords, it imported all of them.  TIP: do that while you're still in Excel and before you save that as a .csv file! 

Kudos0

Re: How to import passwords into Norton Identity Safe

You can only edit a post for up to 60 minutes from posting. After that, you just create another post, as you did.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.