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Kudos0

How Long will the Local Vault be Supported?

The following quote is from page 215 in the Norton Security manual: "If you have local vault created using the earlier versions, you need to move your local vault to cloud. You can no longer continue to use local vault." Does this mean that those of us who still have a local vault will loose access to it in the near future? The support site has similar text here:

https://support.norton.com/sp/en/us/norton-security/current/solutions/v54500323_ns_retail_en_us?q=local+vault

Replies

Kudos0

Re: How Long will the Local Vault be Supported?

If you have a Local Vault established and you decide to transition to Norton Security / NSBU.  You may retail Local Vault by over install of Norton Security / NSBU

Norton Security / NSBU does not support Local Vault ...but, as you have Local Vault established you may retain Local Vault upon transition to Norton Security.   Via over install of new Norton offering Norton Security or Norton Security with Backup.   With the Local Vault you have to be cautious of prompts to Go Cloud

Post back questions

Kudos0

Re: How Long will the Local Vault be Supported?

I installed Norton Security over NIS and retained my local vault. It works fine for now. My concern is that the Norton Security manual says you can no longer continue to use the local vault that was created with an earlier version. Why would it say that and not say you can keep the local vault if you already have one?

Kudos1 Stats

Re: How Long will the Local Vault be Supported?

Put simply, Symantec want the local vault to die.

I still use a local vault on my two systems without any issues, except you may see prompts to "Go Cloud", or "Sync" with an online vault.  Ignore those prompts and continue to enjoy your local vault.

Windows 10 x64 1903
Kudos3 Stats

Re: How Long will the Local Vault be Supported?

car825, just my 2¢, but as I have seen in the past, sometimes a tech writer, who has no in-depth knowledge of what he is writing about will make things read different than what they really are.  The writer may also receive misinformation from their source.

In reality the way that should read is:

The latest versions of Norton Security support only the creation of the cloud vault feature. If you have local vault created using the earlier versions, you may  be asked if you desire  to move your local vault to cloud. You can no longer continue to use the local vault, or you can use the Merge option in the Go Cloud? window to move your local vault to cloud.

Now that is how it should read to make it factual.  You can see how the lack of a few words changes the entire meaning.

We can also see how users posting on this forum can change the meaning of things - like bjm_ stating:

"Norton Security / NSBU does not support Local Vault" - well they do support the Local Vault they do not support the creation of a Local Vault.

As I said there have been errors in KB's and Manuals in the past, and there have been hints that the Local Vault is going away for the past few years - but it is still here and many users still have it.  I think it will be around for awhile longer.  There are some pretty ingenious users on this forum who have found ways to keep the Local Vault, regain it via Norton 2012 product installation and more recently elsewhere and his fellow testers have come up with a way to get the Local Vault back without going back to 2012 products and also on Win 8 which will not permit a 2012 product.

I have both and use both from time to time.  I also have Norton Security Suite from Comcast and their offering doesn't have a Cloud Vault - so the ability is still there in their 21.6.0.32 product - but we don'tknwo if Comcast will get v 22 (NS/NSBU) or not.

I'm enjoying my Local Vault while I can still have it and feel it will be around a few more years.

Kudos0

Re: How Long will the Local Vault be Supported?

Thanks to all for the replies. I guess I would feel better if Norton officially stated what Yank said about support versus creation of the local vault. I would not like to try to log on one day and not have access to my local vault unless I converted it to the cloud. If that's coming anytime soon a heads up from Norton would be nice. I would prefer to do the conversion when it's convenient for me and not when I need access to the vault for something important. 

Kudos0

Re: How Long will the Local Vault be Supported?

...corrections and additions...
Norton Security officially does not support the creation of a Local Vault.

Kudos0

Re: How Long will the Local Vault be Supported?

car825:

Thanks to all for the replies. I guess I would feel better if Norton officially stated what Yank said about support versus creation of the local vault. I would not like to try to log on one day and not have access to my local vault unless I converted it to the cloud. If that's coming anytime soon a heads up from Norton would be nice. I would prefer to do the conversion when it's convenient for me and not when I need access to the vault for something important. 

fwiw ~ I'm run Local on two machines.  I have exported dat and csv ...in a safe location.   ID Safe is a Tool I've become accustomed to...not a Tool I must have as there are numerous options for password management.

Kudos0

Re: How Long will the Local Vault be Supported?

It would be helpful if a Symantec employee could answer this question. Will Norton Security continue to support (not create) an existing local vault that was created with an earlier version of the product?

Kudos0

Re: How Long will the Local Vault be Supported?

car825:

It would be helpful if a Symantec employee could answer this question. Will Norton Security continue to support (not create) an existing local vault that was created with an earlier version of the product?

So, you're thinking one day Local Vault will stop working ?  As long as you have an active subscription.  Why and how would Local cease to function.  Even if you uninstall...you have the option to retain Toolbar.   Local Vault is local and supported by your Norton product. 

Kudos0

Re: How Long will the Local Vault be Supported?


So, you're thinking one day Local Vault will stop working ?  As long as you have an active subscription.  Why and how would Local cease to function.  Even if you uninstall...you have the option to retain Toolbar.   Local Vault is local and supported by your Norton product. 


Every so often when I open my vault I get a popup that has two choices: Stay Local and Convert to Cloud. I'm thinking it's possible that after a product update I get a popup that only has one choice: Convert to Cloud.

Kudos1 Stats

Re: How Long will the Local Vault be Supported?

car825:   Every so often when I open my vault I get a popup that has two choices: Stay Local and Convert to Cloud. I'm thinking it's possible that after a product update I get a popup that only has one choice: Convert to Cloud.

Now, I'm with ya'.   So, absent an official reply to the contrary.  You foresee Convert to Cloud as Norton's master plan.   Well, that's why I have a backup and why I've researched password managers.   I really can not envision a master plan, a final solution, a silver bullet, a wooden stake for Local.  But, lets see if Norton will reply to your concern. 

Kudos0

Re: How Long will the Local Vault be Supported?

car285, in the past with NIS, that pop-up occurred something like every 30 days, and as long as you select Stay Local, you will fine.

Do you worry about one day Norton may say when your subscription runs out we're done providing your  AV - so go find a new AV?  IMHO, it's pretty close to worrying about the same thing.

Bottom line is, no one from Norton nor anywhere else that have their total facilities about them will state "never" for anything. 

Kudos0

Re: How Long will the Local Vault be Supported?

It appears that Norton feels that by controlling the Vault Data by forcing you to use their Norton Cloud, Norton can gain control. If true,  you would need to continue your Norton subscription to keep access to YOUR data. It may be cheaper for Norton to maintain subscriptions this way rather than by providing software that works.

Kudos1 Stats

Re: How Long will the Local Vault be Supported?

Norton is doing everything that it can to gain control over your computer and your passwords. I do not trust the "Cloud" or in giving someone access to my logins for Mail, Banking ...Why is the "Cloud Storage" a good idea? It seem like a setup for disaster.

Kudos0

Re: How Long will the Local Vault be Supported?

The Bob, I'm going to make a brief statement and then be done replying to your comments.

Norton does not know your Vault password and can not retrieve it for you.  Your Identity Safe data is encrypted in the cloud and can only be deciphered (used) by using your both passwords (Norton Account and Vault).  Once your subscription expires, you can uninstall Norton and retain the free stand Alone Identity Safe Vault.  As a matter of fact you do not even need to be a Norton customer to have the Stand Alone version.

Just my 2¢.

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