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Kudos0

How much online storage do I have:?

When I access Norton 360 from my laptop, it says I have 4GB storage.

The calculation of available storage is calculating as if I have 2GB.

If I hit the Account button and login to the website, it says I have 2GB.

How much stoage do I have and is it going to break when I go over 2GB?  You have already looked into the problem once and it did go away for a time but now it's back.

Replies

Kudos0

Re: How much online storage do I have:?

When I access Norton 360 from my laptop, it says I have 4GB storage.

The calculation of available storage is calculating as if I have 2GB.

If I hit the Account button and login to the website, it says I have 2GB.

How much stoage do I have and is it going to break when I go over 2GB?  You have already looked into the problem once and it did go away for a time but now it's back.

Kudos0

Re: How much online storage do I have:?

Hi Mandy

I've fixed your used quota so it is now correctly displaying 2.29 GB used. It was the result of the removal of another set not finishing the quota reccalculation at the end.

The extra 2GB of space is the result of another product key which expired in June. That should get corrected soon. I would suggest getting below the 2GB associated to your active subscrption to be safe.

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