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Kudos0

How to safely plug in a suspect external drive in order to scan

I have a WD external memory device that may have gotten a virus from a laptop into which it was plugged. I am loathe to plug it into my PC to scan it with my Norton app because I am concerned that it could plant a virus even before I have time for the scan. Is there a surefire safe way to plug this in to my PC for a scan?

Labels: Virus Scan

Replies

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

External memory? You mean external hard drive? So you have a virus on your external hard drive? First you need to disable autoplay. After that reboot your laptop. Once logged in you can plug in your external hard drive. You will then need to go into Windows explorer and find the drive. Maybe it's "G" or "F". Right click on it and select scan with Norton. How are you sure your external hard drive has a virus? Did you recently copy over a infected file to it? 

http://www.howtogeek.com/236241/how-to-enable-disable-and-customize-auto...

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

Many thanks. Your suggestion to turn off autoplay in settings looks to be my answer.

The external hard drive in question is not a laptop; it's a WD "My Passport" external memory drive. It was plugged into a laptop that had a virus.

The computer that I want to plug it into and scan it with is a PC.

Thanks again.

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

A western digital passport is not external memory. It is an external hard drive. No such thing as external memory. External hard drive's should never be plugged in all the time unless you were backing up. Run a back up then unplug them. Viruses cannot manually jump from a computer onto an external hard drive and less files are backed up and copied over to it. I gave you the instructions to turn off auto play on the computer that you want to plug the external hard drive into and scan it. Auto play should be disabled on any computer.

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

Got it. Many thanks.

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

@Craig:

After you disabling the said AutoPlay (aka, AutoRun) - you may review these directions@ redmondpie.com/how-to-disable-autorun-autoplay-in-windows-7-and-windows-8/ , try scanning any external devices using an Administrative account this way:

Open "My Computer" / "This PC" (Running Win10?)

  • Locate the target drive, right-click on it
  • Scroll down to Norton Security/ NIS/ NAV
  • Launch the embedded "Scan" option

Or:

Open the Norton product > Click Settings > In the Computer Settings window, next to Computer Scans, click Configure.

In the Scans window, click Create Custom Scan.

In the Norton product scan wizard window, click Next.

Click Add Folders > and then select your external drive.

Click Add > and then click Next.

Enter a scan name, and then click Finish.

Now back in the Scans window, click the scans name. This will initiate the scan.

 

And if you're still concerned that that device planted a virus on your Windows, head to Norton Virus Protection Promise.

Thanks and good luck!

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos1 Stats

Re: How to safely plug in a suspect external drive in order to scan

Super Keylogger,

This is great additional help. Thank you, and PatsSoxBruins, very much for your time and expertise! I will tackle this today with confidence.

Kudos0

Re: How to safely plug in a suspect external drive in order to scan

You are very much welcome. Let me know if you have any further questions. 

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