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Kudos0

https:\\www.help.norton

I just purchased the antivirus software and the representative on the phone asked to access my computer remotely through the site https:\\www.help.norton.com. Is this a legitimate site? My other security software blocked it.

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Kudos1 Stats

Re: https:\\www.help.norton

I just purchased the antivirus software and the representative on the phone asked to access my computer remotely through the site https:\\www.help.norton.com. Is this a legitimate site? My other security software blocked it.

...your posted link help.norton.com lands on https://us.norton.com/support/contact/lmi.jsp and appears to be legitimate site....what other security software blocked it?


> Chat with Official Norton Support   --|-- Call Official Norton Support 


There are many different ways to get Official Norton support:
In order to make sure you are visiting the correct Norton support page, be sure to type in support.norton.com in the URL bar of your browser. You can use Norton Support: Live Chat, which is the fastest way to solve your issue. There is also the Norton Forums, you can also browse through a library of Top Solutions around common problems. Request help via Norton’s phone support.


Official Norton Support webpage is located at https://support.norton.com.
Official Norton Support is always free to current subscribers.

Kudos0

Re: https:\\www.help.norton

Hello dlucchesi

Welcome  to the Norton Community Forums

You may also use www.norton.com/contactcs   for Customer Support.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: https:\\www.help.norton

www.help.norton.com Is the page you go to to start the remote session with Norton Support. As seen in bjm_s image, you enter the code that Support gave by chat or phone and that authorizes the correct agent to access your computer.

Things happen. Export/Backup your Norton Password Manager data.

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