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Kudos0

I am trying to cancel Norton 360 LifeLock Select

Posted: 02-Nov-2019 | 7:29PM • 3 Replies •

Please someone contact me via email.  I have spoken with a rep on Wed. October 27.  When I told the agent I wanted to cancel she hung up.  I am going to say by accident?  I have called three times.  The first time I held for and hour and 17 minutes. and hung up.  Last night after work I tried again.  I hung up after 20 minutes.  Tonite, I have been on hold for one hour and 14 minutes and ticking.

Please, please refund to my original payment method.  I am so done now.

Thank you,

Labels: Subscription

Replies

Kudos0

Re: I am trying to cancel Norton 360 LifeLock Select

Posted: 03-Nov-2019 | 10:23AM •

Hello Chris. Give support a chat session and see if they can get your situation squared away.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX
Kudos0

Re: I am trying to cancel Norton 360 LifeLock Select

Posted: 05-Nov-2019 | 1:32AM •

I think you called a so called scam number.

Why do you want to end your Norton Subscription ? One of the best AV out there !

Kudos0

Re: I am trying to cancel Norton 360 LifeLock Select

Posted: 21-Nov-2019 | 4:45AM •

Chris!! I'm following up to see if support got your issue straightened out for you.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.9.63 / Norton Core v.288 on Android 2.22 / Opera GX