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Kudos0

I can't get indenitty safe to remember my ID and Password

I can't get indenitty safe to remember my ID and Password when greetting a login at a new web site.  I does remember my old logins at my old web sites that I have auto logins saved.  I've cheked my settings, and have searched the forms at this site  but to no luck.   IE 9 and Norton 360 6.2.1.5

Please Help.             George  Man I can not read the Word Verification

Replies

Kudos0

Re: I can't get indenitty safe to remember my ID and Password

Hi George,

The word verification will disappear after a few posts.  It's there to prove you're not a robot.

While you wait for assistance,  If you go to the site you are having trouble with and click the ID Safe,  you have an option to report an issue.

Also, Could you provide the URL of the site?

Thanks,  Dave.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: I can't get indenitty safe to remember my ID and Password

I'll have to try when greeting  a new login and account somewhere.  It still works for old accounts at different web sites but not on new ones.  I'll have to reply later when I try again to logon to a new website, and see if it remembers my login ID and Password.  So I'll just leave this open till I do.  Thanks for your help, George.

Kudos0

Re: I can't get indenitty safe to remember my ID and Password

Hi Jayzad,

Could you provide the list of URL in which you are facing this issue.

Thanks,

Senthil

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