i was trying to log in to my account but i was unable to rember it so as anyone would i tryed to reset it but it would not let me please help got new computer comming
Please tell us which account you are referring to - Norton, Identity Safe (Vault), or whatever?
You should see the following page when you attempt to log into your Norton Account:
Please note, the email address is pre-filled - I erased mine for personal reasons. There is a Forgot Password? link - have you tired to use this?
You mentioned new computer - is there in fact a Norton account associated with it?
Does the new computer come with a trial version of some security program? If it does, then you will have to remove it using the removal tool from the other product.
If it is Windows 10, you may have to disable Fast Startup.
Please come back and let us know how you made out.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
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