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I can't upgrade to Norton 360
This year I bought a license for 10 devices (Norton Security Premium). Later in the year I received a license for 5 devices (Norton Security Deluxe).
Some time ago I received an email with the offer to upgrade to Norton 360. My Norton Security Deluxe licensed was replaced by a Norton 360 subscription.
My Norton Security Premium though has not been updated to Norton 360. It's been a couple of weeks now and I would like to upgrade my Norton Security Premium to Norton 360.
I called customer service but they told me that Norton 360 was not yet available in my country. Strange, because one of my two licenses has been updated to the new version. In addition, the program has been fully translated into Dutch.
Why isn't it possible to upgrade my Security Premium to 360? Is there any way to force this or any idea when I will recive this offer?