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I didn not pay to have ID Safe disabled for months
My subscription to NIS was partially based on having Norton ID Safe auto-fill available for Firefox.
The 1st solution was to not upgrade Firefox, but Norton, in its infinite wisdom, decided to issue a update that disabled ID Safe even in older versions.
This problem has taken months, is now almost 2 weeks past the estimated "fixed by" date and is not yet repaired.
I have family & clients who have relied on this feature, which is part of the contract for the subscription, and have been severely inconvenienced by this inexcusable lapse in reliability.
I can only assume that repeat customers are no longer part of the Norton business plan.
How do I go about getting a refund for my ( and others') subscription(s)?