• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

I Need Help, Norton Keeps on Deleting the Same Files

Hi There, 

I Recently Upgraded from Norton 360 to Norton Security Premium and I have this one Problem. It keeps on removing files which are User Trusted and I have selected that it Excludes that File from Future Scans but it still corrupts the file. Back with 360 I could Restore the Files from Quarantine/Getting Deleted and I could Trust Files that Norton Wouldn't, but I don't know if Security Premium has that. Please Help. 

My Specs are, Windows 10 64-bit, 16GB Ram, I7-Quad Core, nVidia GTX 850.



Re: I Need Help, Norton Keeps on Deleting the Same Files

Hi,ninjasnake. Yes, you can still exclude files. Settings > Antivirus > Scans and Risks.

Scroll down the page for the options.

Suggest disabling Fast Start Up if not already done, and make sure you do a full Restart in Win 10, as this is required for Norton and other programs to correctly operate.

Windows 10 Home X 64

This thread is closed from further comment. Please visit the forum to start a new thread.