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I THINK MY IDENTITY SAFE HAS BEEN COMPROMISED
I've just set up an Outlook email profile due to my current provider's fall in standards and I mentioned the need to change my log-in details in the Vault in this thread: https://community.norton.com/forums/cant-open-vault-can-i-get-list-all-log-ons#comment-5934241
In the end, I chose to stagger the work over a longer period - each morning I open my Outlook account & check my In Box under my old profile, which I'd imported. If there's mail there from a website that I use, I log on to that website and change both my ID and password. (With email from friends etc., I email them my new email address.)
Two days ago, there was an email in my old In Box from a major blue chip retailer - Marks & Spencer (M&S). I went to their site and was unable to log in. I opened the Log-in details in my Vault and found the attached. My ID, which was (my full name)@btinternet.com, had been changed to 1.
My password, which was a strong mixture of Upper & Lower case alpha, some numeric and an underscore, had been changed to 4
M&S Chairman's Office have now confirmed that their system has not been compromised so has my Identity Safe? I've not changed the log-on details so how could this have happened? With your help in the above thread, I got a print-out on the 26th September. The changes were there then but as I didn't work through the list I didn't spot them. There are 114 log-ins of which three have been compromised: M&S, eSpares and the Post Office Currency Exchange. I will phone the latter as soon as I've finished this.
That there are three examples satisfies me that I didn't make those changes.
I pm'd Mr Weiss but have been unable to reach him so now I have no alternative other than to suggest to everyone publicly that my Identity Safe has been compromised. Where do we go from here?