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Kudos0

ID Safe issues with IE11 Multi Logins

I have seen posts about this but no solution.

I have the latest NS and IDSafe. All is OK in Firefox 39, but all of a sudden IE11 will not work with Multiple Logins. If I go to GMAIL, and select an account, it says there are multiple logins. Then it lets me select an ID, but it does not fill in the password. If I hit the norton bar again that shows, in my case 7 ids, it will not drop down. As I said, this works OK in Firefox 39. Any idea(s) what could have stopped working in IE11? It used to work.

If it ain't broke, fix it 'til it is!

Replies

Kudos0

Re: ID Safe issues with IE11 Multi Logins

FWIW, I have the same fill issue with IE (and with Chrome) at the Gmail/Google login portal (with a single login IDSafe definition). The portal works fine for me too with the FF web browser.

I sent a website issue report to Norton about the problem with the portal a while back - They sent me an email response confirming the issue with IE and Chrome with the Google/Gmail portal last week...

Basically they said to stay tuned - that they were working on fixing the problem...

Cheers!
John

Kudos0

Re: ID Safe issues with IE11 Multi Logins

John, they told me to RESET IE11. I will do an Image of my system and try it. Cover me...I'm goin in!

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Good luck - It didn't do me a bit of good...

Kudos0

Re: ID Safe issues with IE11 Multi Logins

I am having second thoughts. The reset will clear EVERYTHING in IE11. I wonder just when Norton will fix it? It sure seems that almost every update breaks something!

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Hello

Perhaps it has something to do with Windows 10 and the replacement of IE 11  with the new Edge browser. Perhaps they are working on that, but also have to support us staying on Win 7/8.1. Just my opinion, nothing official...Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Yes, I "may" go to Win 10, but not before it has been out for 6 months or so. I even have the icon to get the free upgrade, but will wait!

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Me too

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

I hope Norton does look into this as it is still broken in IE11.

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

OK, we have had some patches and updates but this is still not working. Does anyone have any idea when this will be worked on?

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Hello MPSAN

I am sure that Norton is working on this issue also, but I don't know just when this will be fixed, sorry. Let me see if I can get some more information about this issue.

@Mohan_G

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Great and thank you for any help. Even with Win 10, I am sure IE11 still needs to be supported. I do use FireFox, but have a site at times where I use IE11 with my Win 8.1.

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

FWIW   MPSAN,

Still the same here as well - IE (v11 for Win-10, freshly patched by MS today) and Chrome (latest build) still fail with most (if not all) multi-page login websites - FF continues to work perfectly-fine (for me) with the same websites (using the same vault content)...

Cheers!
John

Kudos2 Stats

Re: ID Safe issues with IE11 Multi Logins

Thanks for reporting this issue, @MPSAN & @avjohnnie

The toolbar team continue to work on this Auto-fill issue and they release fix patches in regular intervals. The last patch fixed several websites. we have also reported back saying this issue is still seen in few websites and the team is working on it.

I'll pass on this information to the team again. Thank You.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Thanks Mohan! 

Kudos0

Re: ID Safe issues with IE11 Multi Logins

Hello Mohan

Thanks for responding to my call to you and for responding in this thread.  Thanks also to the Toolbar Team for continuing to work on this issue.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Yes, thank you, but the team should at least test GMAIL as it is so popular.

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Any idea if/when this will be worked on?

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Well, this still is not working. It has been mentioned that Norton does know about this and will be fixed "any time now". But it has been WEEKS, if not a Month since they told me on the phone that they knew this was an issue. They said they did issue a patch, but this still does not work for GMAIL if you have multiple logins.

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Hello @Mohan_G

  Users are still waiting for a fix for multi logins for GMAIL and for avjohnnie's issues with multi page log ins using Chrome and Win 10. Please see your post to these users a month ago. Can you please get out a Patch for these users as well as other users who are still having Issues.? Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Thank you so much for your help floplot!

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

I guess everyone is on Vacation.

If it ain't broke, fix it 'til it is!
Kudos0

Re: ID Safe issues with IE11 Multi Logins

Hello

I don't know. I've been in bed since Sunday night until this afternoon, Thurs. afternoon.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: ID Safe issues with IE11 Multi Logins

This is a heck of a time of year to be sick!

If it ain't broke, fix it 'til it is!

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