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Kudos1 Stats

ID safe login

I HAD to reinstall Norton. Now I have to log into ID safe often. Is there a way to keep it open as before?

Replies

Kudos1 Stats

Re: ID safe login

If you are using the new extensions for Chrome, Firefox and Edge, that option is no longer there. 

Your labels indicate using IE and a local vault. Are you sure you still have the local vault after reinstalling? Norton has moved away from the local vault, and you can no longer create a local vault from your Norton product. When you uninstalled Norton, did you choose to save settings or did you choose to remove all settings? Removing settings would also have removed your local vault. 

As long as you have had a local vault at some time it is possible to regain it if you have been converted to the online vault. Check the information gathered by user elsewhere in this thread.   https://community.norton.com/en/forums/retaining-your-local-vault

Things happen. Export/Backup your Norton Password Manager data.

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