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Identity Safe Issue
I recently purchased a new HP laptop that is running Windows 10. I installed Norton Security Premium on the new laptop and everything is working except Identity Safe. I login into Identity Safe and I do not see any of my previous logins. I tried to manually add them and get a message saying a login with that "the provided user name already exists for this site, please use another user name."
I am currently surfing with Chrome; it is up to date. I also enabled the extensions for Norton on Chrome. I have no idea what I am doing wrong here or how to correct the problem? Any help would be appreciated as I rely on Identity Safe for Auto-fill and remembering my passwords.