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Kudos0

Identity Safe Maintenance Failed to Complete

Is anyone seeing this on their computers or is it just my computers doing this? I have it on all of my computers (Win 7 & Vista). Running latest version of NIS and computers have not been shut down in a few days. Rebooted a few times.

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Replies

Kudos0

Re: Identity Safe Maintenance Failed to Complete

Is anyone seeing this on their computers or is it just my computers doing this? I have it on all of my computers (Win 7 & Vista). Running latest version of NIS and computers have not been shut down in a few days. Rebooted a few times.

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos0

Re: Identity Safe Maintenance Failed to Complete

Hi ProTruckDriver,

I just checked mine on a win 7 NIS v 21 install and a Win 7 Norton Security Suite (Comcast version of N 360) v 21 install and both show completed - taking one second to run. NIS on Dec 26 and NSS on Dec 25.

I'll can't see your image yet, so I'll try to get back to it.
Accepted Solution
Kudos1 Stats

Re: Identity Safe Maintenance Failed to Complete

Hi,

I'm seeing this on all my pc's every 7 days, looks that this idle task is running at that interval, BUT I have Identity Safe feature disabled from the main NIS GUI (Settings).

So, for me it looks normal unless you have Identity Safe feature enabled then something is malfunctioning or not yet being able to run and updated. (Identity Safe Maintenance idle task).

Hope this helps,

Regards,

Kudos0

Re: Identity Safe Maintenance Failed to Complete


Apostolos wrote: 

I'm seeing this on all my pc's every 7 days, looks that this idle task is running at that interval, BUT I have Identity Safe feature disabled from the main NIS GUI (Settings).


Hmm, this is the first time I noticed this. Usually it records complete. Maybe they changed something in the new version. I also have ID Safe disabled from the NIS GUI setting. (Running RoboForm)

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos1 Stats

Re: Identity Safe Maintenance Failed to Complete

Hi,

If you have IS disabled, then it's normal, the task is trigerred but it "sees" that IS is disabled so it fails to complete.

I've noticed the exact same behavior with NIS 20 & NIS 19.

Probably you never noticed that before, but no need to worry, in my opinion it's normal behavior when IS is disabled.

Best regards,

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