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Kudos0

Identity Safe not compatible with all sites

Half of the sites I have in my id safe are not filling in info. Most will fill in then gets cleared by I don't know who, whether its by site or Norton. This is VERY frustrating. I'm using Chrome. Maybe I'll try Firefox and see if it behaves the same. It MAY be my old stuff, Vista! I'll be upgrading shortly to windows 7, maybe 10! Additionally I never have icon, it just pops up when it realizes I have info for that site, 90% of the time, and that can be frustrating too!

Jim The Greek

Replies

Kudos1 Stats

Re: Identity Safe not compatible with all sites

Oh gosh, it's not you nor your Vista machine.  I still have a perfectly running Vista machine too.   Something is clearly wrong with the Norton Identity Safe software and Norton has not been able to correct this for months!,   It affects you whether you are running Norton Security or Norton 360 as I am.  This problem started with me around March 2017 when my subscription automatically renewed.  I have used ID safe for years and years before this without a problem.  BTW, ID safe will not only fail to fill in your login information (chrome seems to be the worst for this) but it will actually lose your login data and your database will have holes all over the place periodically.   This situation occurs whether you are running the ID safe vault in local mode or if you are using the cloud based version from Norton.    Also, since the last few Firefox upgrades (I am up to ver. 54) ID safe no longer works with Firefox AT ALL.  It is very disheartening.  Stick around maybe someone will get Norton to listen to us. 

Kudos0

Re: Identity Safe not compatible with all sites

That's why some of my logins are missing ID? Password is there but no ID! Norton better get their "stuff" straight!
Jim The Greek
Kudos0

Re: Identity Safe not compatible with all sites

Looks like it's not compatible with the latest version of Chrome. None of the sites are working for me either

Kudos0

Re: Identity Safe not compatible with all sites

Well, looks like it's worse then we thought! Not compatible with old or latest! And don't even work on old Firefox! Probably a VERY low priority for Norton! Hey, Norton team, you reading this? HELP!
Jim The Greek
Kudos1 Stats

Re: Identity Safe not compatible with all sites

Hello Sunil

Please help these users---ID Safe issues with Firefox and Chrome for months.

Thanks.

@Sunil_GA

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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