• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Identity Safe not prompting for passwords?

Per a recent separate thread, I've re-enabled the Norton Toolbar in Firefox. Click on View/Toolbars and the Norton Toolbar is checked and present. At the left is the logo, then the safe page indicator, then three dots. Click the dots and per the drop down I checked Safe search and did not check Norton home page.

I clicked a webpage link in Last Pass, LP logged in but Norton did not ask to save the credentials--which is the whole point of the exercise.

Mark

Replies

Kudos0

Re: Identity Safe not prompting for passwords?

Hello Mark

Have you seen this Announcement?

https://community.norton.com/en/forums/identity-safe-limited-compatibility-firefox-current-status

With Firefox, Safe Search, Safe Web and something else, but the Vault I don't think works yet. You could try deleting all of Firefox, then Install Firefox again, try the Get Support under help on the main page and see if you can get the extensions for the Toolbar to work.. They have been working on rebuilding the Toolbar for a long time. Read over that link I provided and also check out the Announcements on top of this chat.

Please let us know how you made out.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe not prompting for passwords?

Thanks for heads up. I guess I wasted a ton of time on this thing for nothing.

Mark

Kudos1 Stats

Re: Identity Safe not prompting for passwords?

Hello Mark

It will be fixed soon hopefully. You could use a different browser until it is all fixed.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Identity Safe not prompting for passwords?

I wish I could share your optimism but the link said mid August and the guy was emphatic not to take that date to the bank.

Me and FF are buds ;-)

Kudos0

Re: Identity Safe not prompting for passwords?

Hello Marc

In the meantime, you can use FF and keep using LP for now until the vault is fixed to work with FF. By guy, do you mean Tony Weiss?

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.