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Kudos0

Identity safe not working at bestbuy.com

ID Safe puts login info in BB.com's website but unable to complete access to site (using Win10/IE11./ tried flash on and off) Turn off ID Safe and manually input login and access accepted...?

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Kudos0

Re: Identity safe not working at bestbuy.com

You can report the site to the ID Safe team from your product.

Navigate to the login page you are having problems with. Then click on Vault is Open on the Norton Toolbar. Then click on Options beside Current Site. From there click on Report an issue with this site. Then follow the directions.

Things happen. Export/Backup your Norton Password Manager data.

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