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Kudos0

Identity Safe passwords on a 'cloud'?

Are you kidding me?  All of my security logins, passwords, and URLs on some cloud/server!  How do I remove this unwanted 'feature'?  I feel perfectly fine with leaving this information solely on my computer.  I do backups.  I safeguard other sensitive documents and information locally.  Why are we forced to leave our sensitive information on one of your servers.  I'll be blunt, I don't trust them.  There are no guarantees of safety ... how could there be?  Is Norton going to reimburse me for the damage to my 13+ financial accounts ... not to mention the other 50 sites that use login/password accounts.  If Norton is going 100% cloud-based, then I'll have to rethink my options and there are plenty to choose from.  This is Art in a bad mood.

-Art

Words of Wisdom: ["THE ROAD TO HELL IS PAVED WITH GOOD INTENTIONS"] - Grandparents [There has never been an original thought.] - Someone, I'm sure [I've spent my whole life 'polishing turds'] - Me

Replies

Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

I never used the cloud for passwords and I don't believe Norton will go back to the local vault. That's why I use RoboForm for all my passwords. I'll keep all my passwords on my computer.

"Top Safe Web Reviewer with over 23,000 Reviews."
Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

Article_86,  you may be interested in the following thread:

https://community.norton.com/en/forums/retaining-your-local-vault

Kudos0

Re: Identity Safe passwords on a 'cloud'?

Hi yank -

Thanks for the link, but I think there's a misunderstanding.  It seems that most people are complaining that they miss their Local Vaults ... but that's not my issue at all.  I DO have 2 Folders within "My Documents" directory where Norton 360 has let me export my logins.  One folder contains strictly .dat files that Norton backs up automatically (daily, I think).  The other folder contains the .csv files that I have to manually export to.  Somehow, I have retained these folders through many updates/upgrades ... so I'm cool in that respect.  My problem begins when my logins are stored on the Norton Cloud.  I have serious issues trusting these secrets, if you will, on a server that I have no control over.  My nightmare will begin when some hacker finally cracks that cloud server.  It would be like an off-shore bank getting hacked ... stolen identities, stolen money, and on and on.

What I am looking for is a means of removing my information from the Identity Safe Cloud.  At one point, I thought that someone told me that I can delete these accounts from my Identity Safe through my online account page.  I have found that place where it can be done, but am concerned that if I do it will somehow 'break' the ID Safe function on my local program.  I'm not sure why so many others are having trouble with local storage of their IDs, but I am not.  It's the cloud storage that I don't like.

Thanks for your response.  - Art

Words of Wisdom: ["THE ROAD TO HELL IS PAVED WITH GOOD INTENTIONS"] - Grandparents [There has never been an original thought.] - Someone, I'm sure [I've spent my whole life 'polishing turds'] - Me
Kudos0

Re: Identity Safe passwords on a 'cloud'?

"... I use RoboForm for all my passwords."  Yeah I used to use it too, and it worked pretty darned well!  When Identity Safe was integrated into N360 I stopped.  But that doesn't mean that I won't go back to it and reassess my overall security options as well.

Words of Wisdom: ["THE ROAD TO HELL IS PAVED WITH GOOD INTENTIONS"] - Grandparents [There has never been an original thought.] - Someone, I'm sure [I've spent my whole life 'polishing turds'] - Me
Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

Article_86:

Hi yank -

Thanks for the link, but I think there's a misunderstanding.  It seems that most people are complaining that they miss their Local Vaults ... but that's not my issue at all.  I DO have 2 Folders within "My Documents" directory where Norton 360 has let me export my logins.  One folder contains strictly .dat files that Norton backs up automatically (daily, I think).  The other folder contains the .csv files that I have to manually export to.  Somehow, I have retained these folders through many updates/upgrades ... so I'm cool in that respect.  My problem begins when my logins are stored on the Norton Cloud.  I have serious issues trusting these secrets, if you will, on a server that I have no control over.  My nightmare will begin when some hacker finally cracks that cloud server.  It would be like an off-shore bank getting hacked ... stolen identities, stolen money, and on and on.

What I am looking for is a means of removing my information from the Identity Safe Cloud.  At one point, I thought that someone told me that I can delete these accounts from my Identity Safe through my online account page.  I have found that place where it can be done, but am concerned that if I do it will somehow 'break' the ID Safe function on my local program.  I'm not sure why so many others are having trouble with local storage of their IDs, but I am not.  It's the cloud storage that I don't like.

Thanks for your response.  - Art

Art,

If you went to the link in Yank's post you would see that it explains a way to create a local vault on a machine without one.

Cheers,
Dave

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

Article_86:

Hi yank -

Thanks for the link, but I think there's a misunderstanding.  It seems that most people are complaining that they miss their Local Vaults ... but that's not my issue at all.  I DO have 2 Folders within "My Documents" directory where Norton 360 has let me export my logins.  One folder contains strictly .dat files that Norton backs up automatically (daily, I think).  The other folder contains the .csv files that I have to manually export to.  Somehow, I have retained these folders through many updates/upgrades ... so I'm cool in that respect.  My problem begins when my logins are stored on the Norton Cloud.  I have serious issues trusting these secrets, if you will, on a server that I have no control over.  My nightmare will begin when some hacker finally cracks that cloud server.  It would be like an off-shore bank getting hacked ... stolen identities, stolen money, and on and on.

What I am looking for is a means of removing my information from the Identity Safe Cloud.  At one point, I thought that someone told me that I can delete these accounts from my Identity Safe through my online account page.  I have found that place where it can be done, but am concerned that if I do it will somehow 'break' the ID Safe function on my local program.  I'm not sure why so many others are having trouble with local storage of their IDs, but I am not.  It's the cloud storage that I don't like.

Thanks for your response.  - Art

Hi Art,

Quick FYI - The "automatic vault backup" (in .DAT format), to the local Windows User account / Documents folder, only happens if the vault you are using is an online vault located on the Norton cloud servers (and then, only if the auto-backup option is enabled in IDSafe Settings).  There is no automatic backup option if using a local vault - Backups of a local vault must be done manually by performing an export operation (using the Export option located on the IDSafe / Settings / Import-Export tab) and can be in either .DAT or .CSV format.

I am currently using only a local vault and as you can see (below) the auto-backup option (in Settings) is not shown/given...

Best regards,
John

Kudos0

Re: Identity Safe passwords on a 'cloud'?

yank & John -

I read the link that yank posted, but I didn't think that it would help because I was sure that I had local backed-up files.  I did not realize that these were generated from the cloud files that I abhor so much.  As they say, "ignorance is bliss" ... sometimes.  Thanks for straightening me out!  Tomorrow I will go back and re-read the posts ... it's late and my little brain is toast right now.  But I think that I have the basics of the situation now.   After I follow yank's procedures, then I can delete the ID Safe entries from my online Norton account.  I hope I got that right.  I hope I hope I hope .

'nite all - Art

Words of Wisdom: ["THE ROAD TO HELL IS PAVED WITH GOOD INTENTIONS"] - Grandparents [There has never been an original thought.] - Someone, I'm sure [I've spent my whole life 'polishing turds'] - Me
Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

Art -

When you're ready, we'll be here and happy to help...

Cheers!
John

Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

Article 86,

By opening your Online Vault, entering a different incorrect password three times it will ask you if you desire to change your password - which will wipeout your Online Vault.  Go ahead and say yes to change it and then do not follow the instructions to recreate an Online vault.  You are now Online Vault-less!

Plus note, you must use three different incorrect passwords - using the same incorrect password three times will not trigger the reset.

As John stated - quite a few users here that can assist with getting the Local Vault back, so you will have no problem getting assistance.

Kudos1 Stats

Re: Identity Safe passwords on a 'cloud'?

yank:

Article 86,

By opening your Online Vault, entering a different incorrect password three times it will ask you if you desire to change your password - which will wipeout your Online Vault.  Go ahead and say yes to change it and then do not follow the instructions to recreate an Online vault.  You are now Online Vault-less!

A quick FWIW...

Though far from being an absolute certainty at this point, this process (of online vault removal) if aborted while in process, (a new replacement vault is not created at the same time,) may well prove-out to be (one of) the segway(s) into the future "inability to create a new online vault" issue situation that I'm presently contending with... This (as a possibility) is currently being researched.

Cheers!
John

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