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Kudos0

Identity Safe sync across devices: PC & iPhone

The vault is different on each device, so when I update one it doesn't update the other. I feel like I'm probably missing something simple ...

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Kudos0

Re: Identity Safe sync across devices: PC & iPhone

How long have you been using ID Safe on the PC? It is possible you have a local vault on the PC. If this is so, the local and online vaults cannot be synced. 

Do you use the Norton Security from your ISP? ie Comcast? If so, that version does use a local vault.

Things happen. Export/Backup your Norton Password Manager data.

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