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Identity Safe Vault times out on Login
I have been using Identity Safe for several years and recently merged with the cloud. I can log into the Identity Safe online but when I try to open the Vault on my machine, the screen times out. I know the password is good, since I can get to the vault online. The connection is good. When I try to get into settings, I only get the General tab. How can I open my local vault?
Things I have tried:
- Log out of Norton and log back in.
- Reboot the Computer
- Go to Settings
- Go Online and search for problem like mine.