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Kudos0

Identity Safe - web

Hi everyone! After connecting to https://identitysafe.norton.com/it the system doesn't find the web page of my vault (the message is in italian of course but it sounds like "Impossible to find the requested web page - it's possible that the requested page was removed, modified or not available at the moment"). I've already tried to disconnect, reboot and reconnect but the problem is always the same: I can't open my vault from the web. It works only the mobile-app. Can everyone help me? Thank you very much!

Replies

Accepted Solution
Kudos0

Re: Identity Safe - web

Hi @Riccardo_2015,

Sorry for the inconvenience. This issue with Norton Identity Safe Web portal access is now fixed. Please try again and let us know if you are still facing the same issue.

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Identity Safe - web

Hi! Thank you very much, the problem is now fixed! It seems working good :-D

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