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Identity Safe Won't Open
I recently upgraded to Windows 10 (the first day I was able to - I believe it was Aug 10). Since Meme is not compatible with Identity Safe, I have been using IE and it was working fine until yesterday (Aug 13). Now suddenly my Identity Safe vault won't open. Instead of the usual login screen, I get a screen saying "Get Started" with a "Sign In" button. When I click "Sign In", there's a brief "Communicating with Norton Server" message, then a window asking for my Norton 360 Premier password. After I enter the password and click "sign in", I am returned to the initial "Get Started" screen and my vault does not open. No matter how many times I try this, I am continually returned to the "Get Started" screen. It does appear to log in to my Norton account, however. I have checked for Norton updates and have the current version.