A bit more information would help us to assist you. Which Norton product and what is the version (Support > About)? Which Operating System? Any circumstance surrounding it becoming disabled?
Using Win 7 and IE 10. Norton Security Suite, Version 126.96.36.199. No other add on or extensions have this problem. Firefox 25 works as it should.
Just need to verify before providing instructions - Norton Security Suite 188.8.131.52 - is the free Comcast version that you are using - correct?
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