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Kudos1 Stats

Importing Into Vault in Edge

Okay, for hours I've been cleaning up my CSV file of passwords to the format shown in some post that someone pointed me to before. I go to import and the only options in Edge are to import from Chrome or Firefox. What gives? 

How do I download the standalone app version of Norton Identity Safe. From everything I read on the site that's how I need to do it, as I see on this page:

https://support.norton.com/sp/en/us/norton-identity-safe/current/solutio...

Is this outdated information? Am I missing something? My data comes from Keeper Security. I exported it to a CSV file, as instructed in the post mentioned above.

As well, unrelated to Identity Safe, why do I need to do two-factor authentication via code every time I log into Norton.com, even though I click "Trust this..." every time? My cookies are not set to delete anywhere. Frankly, Norton is getting as ridiculously frustrating as Chrome and Keeper combined.

Please advise. Thanks!

Replies

Kudos1 Stats

Re: Importing Into Vault in Edge

Hello Bill Before doing anything else create a norton vault in Internet Explorer then import the csv file you have to import. Next, open your Edge browser and login to your Norton account and then log into your vault in Edge. Click the Norton icon next to the URL bar and your logins will open. Find the *** 3 dots at the bottom of that login dialog and click. In the menu there should be "import" as you stated. Click import and an opaque and brief notice will appear stating that all your logins were imported from IE then will disappear. The download button is for the other two browsers. Check your new data in the edge Norton extension to ensure things are there. Edge as it is designed by Microsoft will log you out of Norton IDS extension every time you close the Edge browser.

Norton dot come always asks for your credentials and a second tier authentication to protect your account. Annoying as it may be its for customer protection.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: Importing Into Vault in Edge

Thanks! Somehow I screwed up the CSV file, but at least I know I need to work through IE. Such a pain. But, still better than Chrome and Keeper annoying me all the time with ridiculousness! Thanks!

Kudos0

Re: Importing Into Vault in Edge

You're most welcome Bill. Glad to help.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Importing Into Vault in Edge

Okay, I've formatted my CSV file as described in yank's note on this thread: https://community.norton.com/en/comment/7483941#comment-7483941 and tried to import into IE and got the below error message. Any ideas?

Kudos0

Re: Importing Into Vault in Edge

Did you pay special attention to a note in that post from yank about the format of each entry. It has to be exact or is will not work.

Grouping and Extra are not used in most cases, but there are two commas behind the name for those subjects.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Importing Into Vault in Edge

Yup. Edited the file in Notepad manually to make sure. Saved as XXX.csv. Tried again and same issue. With over 200 passwords, I'd rather import than manually add. But, maybe it's not possible.

Kudos0

Re: Importing Into Vault in Edge

Try manually creating two new login entries for the new vault.  Then backup to a .csv format and compare to what you have edited from your old p/w manager.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Importing Into Vault in Edge

Hello again Bill. What is the size of the csv file? Check the file properties. I believe there is a limit on the file size to import of 15 mb: https://support.norton.com/sp/en/us/home/current/solutions/v94725076_identity_safe_standalone_1_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Importing Into Vault in Edge

The file is 28kb, so the file size is not the problem.

Kudos0

Re: Importing Into Vault in Edge

The only difference I see is that the entries when opened in Excel are in separate columns in my original, but in one column in the export of test records from ID Safe. But, when opened in Notepad, they appear exactly the same.

BTW, what actually IS "Grouping"? One of the advantages I can see of Keeper over ID Safe is the ability to categorize entries. Not a deal-breaker though given the other inconveniences of Keeper.

Kudos0

Re: Importing Into Vault in Edge

If you saved the file from Excel, you have all different columns. As you have seen, the data that ID Safe needs to import is all in the one column. The Excel formatting is great for a reader's clarity, but it is not what is required for importing.

So you can just use Notepad to open the .csv file from your old password manager, then edit from there to get things in the correct order. It is quite a bit of work, but the alternative is to take a printout of the logins and then log into each web site and have ID Safe save the login information. Not sure which one would be quicker.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Importing Into Vault in Edge

That's what I did before. I know that Excel actually only makes it easier to see the data in columns. I deleted all the extraneous columns that come with Keeper, put the columns ID Safe wants in the order it wants them. Saved in Excel as CSV. Then opened the CSV file in Notepad to add the two extra commas at the end of every line. Saved as both TXT and CSV. The CSV file was the same error. So, then I took the TXT file, copied the data and saved it to a new TXT file. Closed that file, and then opened it in Excel and did the same route all over again. Still the same issue. I've worked with these kinds of files (much larger, in fact) in SAP MM and have never had such issues. I'm going to try out Dashlane, instead. Thanks for everyone's help, though!

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