To import passwords from Firefox, instructions say to extract and run "import_password.exe", but that file is not included in the zip file. How can I import passwords from my windows 10 browsers?
Hello did you extract the needed file from the zip file with IE: 7zip as the article instructs? Step #8. Your browser MUST remain open as well.
Thanks for your reply.
Yes. I extracted the directory which included 1 .exe file named "LoginImporter.exe". Ran that file which created the"norton_logins.json" file on my desktop. Attempted to upload that file but receive the message that "An error occurred, please try again." Again never works either.
And you followed these steps as well?
After running the app, find the norton_logins.json file on your desktop.
Click Select File, and navigate to the norton_logins.json file on your desktop.
You can also drag and drop files into the box.
In the Import Passwords window, select the logins you want to protect in your vault, and click Import.
Just trying to get clarity of my end as I am not a FF user and doing my best to help.
Yes, but never get to item #3.
Are you closing your browser during the process or leaving it open? I has to remain open.
Leaving it open as instructed.
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