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Kudos0

incompatible program

When I try to install Norton On-line Backup I get message that imcompatible program is running even after I stop all services except those deemed essential for windows 7. What shouild I do?

Replies

Kudos0

Re: incompatible program

When I try to install Norton On-line Backup I get message that imcompatible program is running even after I stop all services except those deemed essential for windows 7. What shouild I do?

Kudos0

Re: incompatible program

Hello

That means you have another online backup service installed. That's the source of your conflict. You'll need to uninstall that other service before Norton Online Backup can install and work properly. 

Take note though once you do remove the other one you may not be able to use it going forward.

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