When I try to install Norton On-line Backup I get message that imcompatible program is running even after I stop all services except those deemed essential for windows 7. What shouild I do?
That means you have another online backup service installed. That's the source of your conflict. You'll need to uninstall that other service before Norton Online Backup can install and work properly.
Take note though once you do remove the other one you may not be able to use it going forward.
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