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Kudos0

Incremental Backups

I run Norton 360 backup, to an external hard drive.

The files are not backing up incremental, and every 6 months or so my external hard drive gets full.

I need to delete all the files, and start the norton backup from anew.

What's happening? I do not see anywhere an option I can select to fix this issue.

Replies

Kudos0

Re: Incremental Backups

Hi B52.

There appears to be an occasional issue with Norton backup (at least as used by N360 and possibly NSBU) where what should be incremental backups in fact become new backups but get added on top of the old backup, thus increasing the backup file size substantially with no detectable benefit to the user.

Unfortunately I have been unable to catch a log of this happening and I am not aware that Norton have tracked the problem down and fixed it yet.

This appears to be what has happened to you.  The solution for me has been to create two new backup sets that are identical in all but name.  Then run them alternately.  If I ever notice one of them getting too large I just delete that backup set and start again, knowing that I am protected by the alternate backup set.  Might that be a solution for you?  

Whether you need to delete your old and excessively large backup set before you run the new set will depend on the space you have remaining.

Did that help at all?

Mike
Kudos0

Re: Incremental Backups

Well it's a work around, not a solution.....

I have 2 backup sets, each with different backup files. One music, photos, etc, and the other important documents to 2 different locations, one external and one online (fee) to cut down on disk space. Have to periodically wipe each one and start from scratch. I have been using Norton since Windows 3.0 - DOS days, and this is an inconvenience.

Spoke with Tech Support and got nowhere, just the "canned" scripted responses.

I have looked at other backup software programs, but feel slighted since I paid for Norton so hate to pay twice for same feature.

When my subscription is up with Norton in Jan, may drop altogether. I'm sure other software have come a long way over the years.

Kudos0

Re: Incremental Backups

Hi B52.

My suggestion is only that you may like to have a secondary backup as extra insurance.  And that you delete a backup only if it starts to grow and become a problem.  If it does not become a problem then there is no need to delete it.

And hopefully the backups will not grow in size.

I am not aware of any cases where this has effected online backups but I do not understand why this is the case.

I leave you to decide what you wish to do for the future.

Mike

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