• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

inentity safe fills wrong details and constantly refreshes

The latest version of Identity safe is seriously flawed. When auto filling website forms it will usually continuously refresh the web page and keep filling in the form making it impossible to do anything. the only solution is to prevent it auto filling forms and make it fill them in manually instead.

also when auto filling manually it allows you to select different profiles to fill in the form. but even if I select my work profile it fills in my home address. everything seems correct if I go into settings and this worked perfectly in the previous version but now filling in forms is pretty useless

Fill assistant now separated  all my wallet entries by card number. I have eight profiles set up for home and business and quite a number of credit and debit cards. in the old version I cold select work debit card for example but now I have to know the individual debit card number as my wallet does not tell me what profile the card is under. This means I have to go away and look up the card number which defeats the object! please bring back the option to select my work debit card rather than having to remember all the individual numbers of al my credit and debit cards!!!

roll on a newer and bug free version.

Philip

Replies

Kudos0

Re: inentity safe fills wrong details and constantly refreshes

I have similar issues, even on this official Norton community site.  My logins will auto-fill then rapidly disappear.  The only way I can login to comment here is to Copy/Paste my login information.

Win 8.1 x 64_ i7-4700MQ CPU @ 2.40GHz_32GB Ram_NSBU v. 22.11.2.7_Free MBAM/MBAE_FFox v.57.0 (64-bit)_Chrome _Fast Startup is OFF.
Kudos0

Re: inentity safe fills wrong details and constantly refreshes

Hi Philip Sorry for the issue you are facing, if possible can you please share the URL in which you face the autofill issue.
Kudos0

Re: inentity safe fills wrong details and constantly refreshes

Hello

Please take a look at this thread which is similar to this one and it may contain a possible solution. At least one of the problems may be similar.

https://community.norton.com/en/forums/vault-logins-autofill-problems

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: inentity safe fills wrong details and constantly refreshes

After resolving my Identity Safe login  problems, my auto-fill works -- to include this forum login.  I already had my settings correctly configured.


 

Win 8.1 x 64_ i7-4700MQ CPU @ 2.40GHz_32GB Ram_NSBU v. 22.11.2.7_Free MBAM/MBAE_FFox v.57.0 (64-bit)_Chrome _Fast Startup is OFF.

This thread is closed from further comment. Please visit the forum to start a new thread.