• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Installation of Internet Security Browser Extension On Chrome Becoming A Problem

I recently extended my Subscription with Norton Security. I noticed that Internet Security has been included as one of the things we need to Install and to pay attention to in between Security and Backup. Installing the Browser Extensions is causing an issue with Google Chrome. The moment this is installed, Google Chrome won't open as it normally does. As a YouTube Creator, this is a major problem because YouTube and Google are related. Some changes on YouTube can only be done on Google Chrome. Aside from this, after rendering my videos, the HTML format of it normally opens on Google Chrome to view what is needed to be improved. With the Norton Internet Extension installed, it would not open. Not installing this extension is making the Norton Internet Security Dashboard turn Red with the message FIX Now saying Browsing at Risk. 

Wouldn't the Live Update and Daily Scan protect my Browsing? Do I have to give up the convenience of having Google Chrome as a default browser just so I can install this extension to protect my browsing?  Isn't that ridiculous? You'll have to fix this issue and do not oblige or force your customers to install this defective security feature. Thanks!

File Attachment: 
Labels: Windows 10

Replies

Kudos0

Re: Installation of Internet Security Browser Extension On Chrome Becoming A Problem

You can install the Norton Safe Web extension, then disable it.  That should stop Norton from annoying you.

Windows 10 x64 1909
Kudos0

Re: Installation of Internet Security Browser Extension On Chrome Becoming A Problem

@Krusty13

I tried that already. It didn't work. I am not going to do a trial and error which is a waste of time. I think the reason why I was having this issue is because Google has a Security in place that keeps the users and their data safe from evolving threats already. Norton should find a way to fix this issue and should not force the users to find a way to go around this Extension Installation. This is not good! 

Kudos0

Re: Installation of Internet Security Browser Extension On Chrome Becoming A Problem

I hear ya, and the forums are full of people complaining about the push to install the extensions.  So far they have fallen on deaf ears.  It seems Symantec feel their extensions are an integral part of their security solution.

Windows 10 x64 1909
Kudos0

Re: Installation of Internet Security Browser Extension On Chrome Becoming A Problem

I see. I have been wondering why no fix has been applied. I started having the, "browsing at risk", problem late August or early September.

This thread is closed from further comment. Please visit the forum to start a new thread.