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I replaced my harddrive and needed to save my files for transfer to the new hard drive.
I signed up for 25 GB of space. My files represent 9 GB. I have been trying for two days to restore the files. First it continued loading for hours, I shut that down the it seemed to complete on my desktop. The desktop icon is there, but no files. Now I have a message saying that "your backup failed because the total size of the backup is larger than the available space in my account. If How is 9 gb larger than 25? Is it trying to backup three times?