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Kudos1 Stats

Internet Explorer Protection Alert

I am running current Norton Security.  I got a pop-up with Norton symbol at upper left.  "Internet Explorer Protection Alert.  Some of the Norton protection features are not enabled on Internet Explorer.  Enable Norton to protect your device and  your identity when you surf Internet Explorer."  Button to "Enable now."  I did not click Enable now.  Instead, I opened Norton and everything is green.  What does the popup mean?  Is it a true Norton message?  And should I Enable?  Running Windows 7 Pro 64 bit.  Please help.

Replies

Kudos1 Stats

Re: Internet Explorer Protection Alert

For more information on the release, please see the Norton 22.7 Product Update available now announcement.

Kudos0

Re: Internet Explorer Protection Alert

The first screen capture of bjm's reply is exactly the pop up that I got.  But I can't find the other two. Identity Safe is selected in my Settings, but my Settings page doesn't look like that. The popup just appeared that once, not again. 

Kudos0

Re: Internet Explorer Protection Alert

Well, does IDSafe work okay....the second pic occurred with Enable Now.
Norton is anal about reminding you .....about stuff Norton wants to remind you about. 
No harm, No foul.
If Alert annoys again.  Try Don't ask me or try Enable Now.  
I only have Toolbar and IDSafe Enabled.  So, only those are green checked.
Just some new graphics Norton is proud of.....please see the Norton 22.7 Product Update available now announcement.

Kudos0

Re: Internet Explorer Protection Alert

It would be nice to not be repeatedly nagged about enabling Identity Safe when I prefer to use LastPass. Especially as though it were a security issue. It should ask once on first launch if I want to use it, nothing, or a 3rd party option and then stop bugging me. Just my thoughts. I doubt it will change...

Kudos0

Re: Internet Explorer Protection Alert

xxJackxx:  It would be nice to not be repeatedly nagged about enabling Identity Safe [..]

Did you try > Don't ask me again.  

Kudos0

Re: Internet Explorer Protection Alert

Questions remain, especially for those like me who very recently moved from Windows 7.1 to Windows 10: 
wildflower asked: " Is it a true Norton message? "  Some of us, like me again, are a bit paranoid about popups.
For Windows 10 / 64 bit users with Edge - although I use Firefox unless I have a problem - does this Norton Alert about protection for Internet Explorer "not enabled" also apply to Edge?  Should Windows 10 users click "Enable Now" on this Norton Alert popup, would it do any good? . . .  any harm?

Kudos0

Re: Internet Explorer Protection Alert

Hi rob. If you click on the pop up, it will direct you to the IE page where you will have 4 options to enable, if you so wish.

It's legitimate.

Windows 10 Home X 64
Kudos0

Re: Internet Explorer Protection Alert

Thanks, will try that next time it pops up.

Kudos0

Re: Internet Explorer Protection Alert

Hello rob

As of now, Norton does not yet support Edge.  You shouldn't have received that popup if you are using Edge. Perhaps you have IE set as your default browser?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Internet Explorer Protection Alert

I have this same issue after upgrading to Windows 10 1511. My default browser is Firefox, so presumably I shouldn't get this either.
Kudos0

Re: Internet Explorer Protection Alert

b20feb:  I have this same issue after upgrading to Windows 10 1511. My default browser is Firefox, so presumably I shouldn't get this either.

Internet Explorer is installed.  Norton offers protection for Internet Explorer.  Why presume Norton protection only applies to your default browser.  
Firefox is my daily use. Internet Explorer is my default. Norton offered me "Alert" dialog for Internet Explorer and Chrome. 

Effective this release, Customers will be prompted with a Safe Search Nag Alert (Similar to Google Chrome) instead of a Popup (In Win 7, 8,8.1, Win 10 and RedStone).

New graphics Norton is proud of.....please see the Norton 22.7 Product Update available now announcement.

Kudos0

Re: Internet Explorer Protection Alert

Let's restate simply on aspect of this question: if Internet Explorer on Windows 10 has been replaced by Edge, then Internet Explorer Protection is a concept that makes no sense in that situation - it does not apply. So, is the pop-up saying IE when it means Edge but simply the text hasn't been updated to deal with that situation? Or is the Norton product incorrectly looking for IE and trying to turn on protection for something that will never exist under Windows 10?

Kudos0

Re: Internet Explorer Protection Alert

Edge does not replace Internet Explorer.   W10 includes Edge and Internet Explorer and any browser you install.  Besides Edge does not support extensions as yet.  So, Norton sees Internet Explorer and offers you Norton extensions.   You may enable Norton browser extensions in IE, Firefox and Chrome regardless of which is preference, regardless which is default.
Note: Firefox extension is limited function at this time and maybe Edge will support extensions soon.   Norton is working on browser independent extension for Edge, IE, Chrome and Firefox.
Please see the Norton 22.7 Product Update available now announcement.
Please see Identity Safe limited compatibility with Firefox - current status.

After you upgrade to Windows 10, and have Microsoft Edge as your default browser, the Norton product may alert you to select a supported browser.
Compatibility of Norton Toolbar and Norton Identity Safe with Microsoft Edge browser

Kudos0

Re: Internet Explorer Protection Alert

I work in a library where the computers are "frozen".  This pop-up appears when the computers are frozen. I select "Don't ask me again" but my selection is not saved, since the next time the system is rebooted, it wipes out that selection.  I can "thaw" a computer to apply changes.  But I can't predict when that pop-up will appear to be able to select "Don't ask me again."  Is there a way to force that pop-up to appear on demand?  Or is there some other way to turn off this nag when I want to?  Thanks.

Kudos0

Re: Internet Explorer Protection Alert

Woodbury Public Library: I work in a library where the computers are "frozen".  This pop-up appears when the computers are frozen. I select "Don't ask me again" but my selection is not saved, since the next time the system is rebooted, it wipes out that selection.  I can "thaw" a computer to apply changes.  But I can't predict when that pop-up will appear to be able to select "Don't ask me again."  Is there a way to force that pop-up to appear on demand?  Or is there some other way to turn off this nag when I want to?  Thanks.

Can you "thaw" and enable Norton extensions via browser manage add-ons.  Cycle browser to confirm. Then set/disable Norton extensions to Library preference.  Cycle browser to confirm. Norton wants users to experience Norton extensions.  After experience, set to user preference. Nag pop-up should be satisfied.   Um, when/how do you update Norton.  Note: I'm assuming Norton retail/consumer security solution.

Kudos0

Re: Internet Explorer Protection Alert

Thank you for your prompt reply.  Yes, the procedure you describe should work.  I'll give it a try.  The computers are "thawed" automatically overnight and updates are applied.  We also periodically manually check, thaw, and apply updates as needed.  Yes, we use the Norton retail/consumer product.

Kudos0

Re: Internet Explorer Protection Alert

I have clicked on the announcement and it goes no where. I haven't changed anything on my configurations (IE11 & W7), this just suddenly started showing up. I suspect one of the numerous updates from Norton or Microsoft triggered it. It would be very helpful if Norton would at least give me a clue about what it's pissed about, otherwise I have no idea how to resolve this. Any suggestions appreciated.
Kudos0

Re: Internet Explorer Protection Alert

So, clicking Remind me later nor Don't ask me again nor Enable Now nor X does nothing..?
By my observe even if I do nothing.  Alert toaster goes away in a few minutes on it's own.

Kudos0

Re: Internet Explorer Protection Alert

Hi bjm,

Thanks for the prompt reply. I was a bit too literal when I said is goes no where. I can make it go away, what I was expecting was to be routed to the area of Norton or IE that would allow me to fix the issue. This was mentioned by F4E on a post dated 6/17/2016 earlier in the thread. I'm taking the pop-up seriously and want to discover what is causing Norton to think I'm vulnerable so I can make an informed decision about the level of security on my machine. Clicking on "Enable Now" is too generic, I have no idea what it's going to do and it could end up taking hours to get my machine back to normal if I don't like the results.

Kudos1 Stats

Re: Internet Explorer Protection Alert

Enable Now brings you to
where you may Enable Norton browser Features/extensions.  Or, do nothing.
> You may Enable or Disable browser extensions thru browser Add-ons anytime.
> Norton product update may call Nag Alert again.  I've lost count how many times Norton has nag'd me for IE/Chrome/Firefox. 
> Alert is simply a nag reminder that Norton offers Features. 
Norton offers new Firefox Identity Safe Feature/extension. 
Norton presents Nag Alert as info reminder.
> https://community.norton.com/en/comment/7185041#comment-7185041
> Pre-Release Norton Identity Safe extension for Firefox browser
> What has changed in the Norton Identity Safe extension for Mozilla Firefox
Nag Alert was offered with 22.7 release > Norton 22.7 Product Update available now.
You may submit your concerns via
Norton Product Suggestions & Norton Feedback

Kudos0

Re: Internet Explorer Protection Alert

FWIW ~ I do not Enable > Norton Safe Search nor Norton Home Page and only Enable Norton Security Toolbar & Norton Identity Safe for Internet Explorer. 

Kudos0

Re: Internet Explorer Protection Alert

Thanks for the detailed and helpful reply. Thank you also for the link to a Norton email address. I plan to make my point that their marketing communications should not seem as critical as an "At Risk" notification. You'd think a firm as large as Norton would have a more cognizant approach to their customer communications.

Kudos0

Re: Internet Explorer Protection Alert

Longfellowe:

Hi bjm,

Thanks for the prompt reply. I was a bit too literal when I said is goes no where. I can make it go away, what I was expecting was to be routed to the area of Norton or IE that would allow me to fix the issue. This was mentioned by F4E on a post dated 6/17/2016 earlier in the thread. I'm taking the pop-up seriously and want to discover what is causing Norton to think I'm vulnerable so I can make an informed decision about the level of security on my machine. Clicking on "Enable Now" is too generic, I have no idea what it's going to do and it could end up taking hours to get my machine back to normal if I don't like the results.

Hi, Longfellowe. Fwiw, the only option I have enabled is the Toolbar. I don't use ID safe and don't want the Ask search option.

As long as I have the SafeSearch icons in my Google searches, that's all I need to avoid nasty sites !

Windows 10 Home X 64
Kudos0

Re: Internet Explorer Protection Alert

Longfellowe: Thank you also for the link to a Norton email address.

Link to Feedback is under Help.

Kudos0

Re: Internet Explorer Protection Alert

Switch to Google Chrome. Problem solved  I have not used IE in over 10 years or so. 

Kudos0

Re: Internet Explorer Protection Alert

@Longfellowe: Please read this page CAREFULLY when it comes to bjm_'s response HERE (Norton Safe Search):

Norton has teamed up with Ask[DOT]com to provide you with a safer search experience! 

And, in the meantime:

Norton Safe Search is a FREE secure search engine (from Symantec) that gives you peace of mind by helping you avoid risky websites, and warning you of impending danger.

Long story short, please keep using your current search provider or please do not bother the said Norton's partner, if you just do not like the traditional Ask Toolbar and/or its variants like the fromdoctopdfdotcom below on the web.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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