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Kudos0

IPSDefs not updating properly

It seems that the IPSDefs update is not working properly for the last 15 days or so.

Some times the Definitions in the Definitions folder in the PC does not match with that of the same on the Norton Site. The dates and versions do not match.

And for the last 2-3 days I am seeing a strange behaviour. In the IPSDefs folder it shows the version of 8th april but on the site it shows the two more were released on 10th and 11th but is not updating on PCs here. Other LiveUpdates are happening perfectly OK.

Labels: LiveUpdate

Replies

Kudos0

Re: IPSDefs not updating properly

What do you see under "history > liveupdate" ? Can you see the relevant files being updated or failed?

Kudos0

Re: IPSDefs not updating properly

In History all LiveUpdates are shown as complete and without any failures (both Manual and Automatic), but none of them shows the IPSDefs part after the date I mentioned. It seems to be delivery problem from the Norton Server side. Symantec/Norton should look into it as the version I got on 8th (both) are never even mentioned on the site in the release history : https://www.symantec.com/en/in/security_response/securityupdates/list.jsp?fid=n360&pvid=n360. In our PCs here we have 2 folders in IPSDefs, viz., 20170408.002 & 20170408.004 and the site shows as :

12/4/17 Security Update 1791 20170411.001

11/4/17 Security Update 1790 20170410.001

8/4/17 Security Update 1789 20170408.001

7/4/17 Security Update 1788 20170407.001

Kudos0

Re: IPSDefs not updating properly

Today morning 0757 IST I did a Manual/Interactive LiveUpdate but still no IPSDefs Update, while seeing on the Norton site there was a update available (12/4/17 Security Update 1792 20170412.001).

Kudos0

Re: IPSDefs not updating properly

I am seeing the same on NSBU. Last IPS live update was on 4-10.

I remember seeing a Norton site with all the definitions and they would start every day with .001 and each update changed the last digits for that day. They would not release each update but would test them and eventually pick the one to release. That site showed each update and what it fixed and at the top it would show the release version.

I believe the IPS updates are small with only 1 or 2 fixes and Norton may wait a few days to release them. As you can see they released 20170408.002 on 4-9 and 20170408.004 on 4-10.

Jim

Kudos0

Re: IPSDefs not updating properly

PhoneMan:

I am seeing the same on NSBU. Last IPS live update was on 4-10.

I remember seeing a Norton site with all the definitions and they would start every day with .001 and each update changed the last digits for that day. They would not release each update but would test them and eventually pick the one to release. That site showed each update and what it fixed and at the top it would show the release version.

I believe the IPS updates are small with only 1 or 2 fixes and Norton may wait a few days to release them. As you can see they released 20170408.002 on 4-9 and 20170408.004 on 4-10.

Jim

No, Updates are not small as you say.

See  https://www.symantec.com/en/in/security_response/securityupdates/list.jsp?fid=n360&pvid=n360

It is the same for all Norton Products not only N360 and it is the same on the US site too.

Everytime, whenever updates are released, the updates have many fixes and detections added, only sometimes only engine updates are released.

Kudos0

Re: IPSDefs not updating properly

what I am mentioning is happening even in a brand new machine with new Norton Security installation. The folder in IPSDefs is 20170408.002.

And I want to mention one more problem. In this new machines the Definitions folder did not contain VirusDefs folder but after LiveUpdate this folder was created and was empty. I had raised this same problem about many month back when the SDSDefs system was started. But it seems havenot been solved till now.

See also https://community.norton.com/en/comment/7134391.

Kudos0

Re: IPSDefs not updating properly

Now one more update happened for IPSDefs.

The Definition I mentioned in my previous post was 20170408.002 which happened at 13-4-2017 2035 IST

The update happened now at 14-4-2017 0024 IST was although an old one 20170408.004

IS SOMEBODY LOOKING INTO ALL THE PROBLEMS I MENTIONED!!!???

Kudos0

Re: IPSDefs not updating properly

Not sure if anyone from Norton is monitoring this but I would suggest raising it via customer support norton.com/chat
Kudos1 Stats

Re: IPSDefs not updating properly

Just got IPS update 20170413.001.

Also a lot of other Def got 20170413 updates.

Must be Norton Update Thursday

Jim

Kudos0

Re: IPSDefs not updating properly

I also got 20170413.001. IPSDefs come almost everyday except on Weekends and Holidays.

But I also got 20170414.001 minutes back (14-4-17 1113 IST).

Now it is 2 updates on the same day, that means Norton/Symantec seems to be working on it, but don't know if the actual problem is solved or not to finality.

I had also the problem of VirusDefs folder (in the Definitions folder) months back, this is not solved till now. See also https://community.norton.com/en/comment/7134391. On brand new machines with brand new installation of OS and Norton, the folder is not there initially but gets created after LiveUpdate but is empty.

Kudos0

Re: IPSDefs not updating properly

Now that available 20170414.001 update has been updated in the IPSDefs folder, I see one more discrepancy, the same is not shown in Norton site. Norton site shows 20170413.001 as the latest.

Kudos1 Stats

Re: IPSDefs not updating properly

Hi Mehul Patel:

I can confirm that 20170408.004 was the last IPS Definition set delivered to my system until 20170414.001 was delivered today.

I checked my security history and noticed that my IPS driver IPSEng32.dll was downgraded today from 16.1.0.253 to 16.0.0.1712; my IPS engine was also downgraded today from 8.0.0.514 to 8.0.0.512.

I've contacted Norton Customer Support twice in the past week about system freezes and programs not responding due to nis.exe (see my latest post in bcrown's thread Solved! Norton causing Explorer.exe to freeze in Win XP).  My issue seems to be related to the Intrusion Prevention System (i.e., my system freezes stopped after I disabled Norton's Exploit Prevention at Settings | Firewall | Intrusion and Browser Protection | Exploit Prevention on 09-Apr-2017) so it's possible that Symantec discovered a bug in the IPS driver and/or engine and rolled them back today.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos1 Stats

Re: IPSDefs not updating properly

I got those same changes today with the engine and driver.

Jim

Kudos1 Stats

Re: IPSDefs not updating properly

Hello

Has anyone noticed in Community Watch history that there is a liveupdate.symantecliveupdate.com which is a real Norton server, but it's reported as an offending url since it seems to be pointing to my nsbu.exe. This happens every couple of hours. It stops sometimes and that stoppage is tied to the changing of IPS drivers. This all started on 3/30. I brought this up because of the connection to IPS and what Imacri stated.

was downgraded today from 16.1.0.253 to 16.0.0.1712; my IPS engine was also downgraded today from 8.0.0.514 to 8.0.0.512. When it was downgraded, it was actually rolled back and that was when that liveupdate.symantecliveupdate.com came back again checking something every hour or two.

I know others are seeing the same thing I am, but I am wondering if it has something to do with this topic of the thread. It's definitely looking for something. I never saw this liveupdate thing before 3/30. That date seems to be around the time line that Mehul is giving also.

I don't know why they haven't got rid of that old antivirus folder by now. It is supposed to be  empty since we are now using SDS definitions now. Perhaps there are some locations in the world which are still using the Antivirus definitions. Oh, I know. Norton still supports the older versions of Norton which weren't updated to the newer versions which would still have the older antivirus definitions.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: IPSDefs not updating properly

floplot:

Has anyone noticed in Community Watch history that there is a liveupdate.symantecliveupdate.com which is a real Norton server, but it's reported as an offending url since it seems to be pointing to my nsbu.exe. This happens every couple of hours. It stops sometimes and that stoppage is tied to the changing of IPS drivers. This all started on 3/30. I brought this up because of the connection to IPS and what Imacri stated.

Hi floplot:

Norton Community Watch is disabled on my machine, but I've posted a few images in bcrown's thread Solved! Norton causing Explorer.exe to freeze in Win XP showing multiple errors in my Event Viewer for Event ID 7011 for the Service Control Manager Eventlog Provider stating "A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service" that seem to be associated with Automatic LiveUpdates Those errors, along with my programs hangs and freezes, have stopped since I disabled Exploit Prevention (Settings | Firewall | Intrusion and Browser Protection | Exploit Prevention) on 09-Apr-2017, and Exploit Protection is associated with IPSEng32.dll and the Intrusion Prevention System.

I've contacted Norton Customer Support twice and failed twice to have my problem escalated to 2nd tier support.  It would be helpful if someone from Symantec would just post in this thread and let us know why the IPS driver and engine were rolled back to earlier versions, and if this should have restarted the delivery of new IPS definitions during LiveUpdates.  I still haven't received the latest v20170417.001 IPS definition set that was just added to the Virus Definitions & Security Updates release history so I have no idea if this rollback has fixed any of my IPS-related issues.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

lmacri:
I still haven't received the latest v20170417.001 IPS definition set that was just added to the Virus Definitions & Security Updates release history so I have no idea if this rollback has fixed any of my IPS-related issues.

Where is the latest v20170417.001 IPS definition set you mention!!!??? It is not even on the URL Virus Definitions & Security Updates you mentioned!!!

Kudos0

Re: IPSDefs not updating properly

Mehul Patel:

Where is the latest v20170417.001 IPS definition set you mention!!!??? It is not even on the URL Virus Definitions & Security Updates you mentioned!!!

Hi Mehul Patel:

I'm certain I checked the Virus Definitions & Security Updates twice this morning and confirmed that the latest Network-Based IPS definition set (not the File-Based SDS definition set) was listed as v20170417.001, so it must have been changed to v20170414.001 since then.  I have no idea if it was just a typo or if Symantec decided to pull the v20170417.001 definition set.

The release history for the Virus Definitions & Security Updates still looks incorrect, since my Intrusion Prevention security history and C:\Program Files\Norton Internet Security\NortonData\22.7.1.32\Definitions\IPSDefs both show that I was updated from IPS definition set v20170414.001 to v20170414.002 the evening of 14-Apr-2017.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos1 Stats

Re: IPSDefs not updating properly

lmacri:

Hi Mehul Patel:

I'm certain I checked the Virus Definitions & Security Updates twice this morning and confirmed that the latest Network-Based IPS definition set (not the File-Based SDS definition set) was listed as v20170417.001, so it must have been changed to v20170414.001 since then.  I have no idea if it was just a typo or if Symantec decided to pull the v20170417.001 definition set.

The release history for the Virus Definitions & Security Updates still looks incorrect, since my Intrusion Prevention security history and C:\Program Files\Norton Internet Security\NortonData\22.7.1.32\Definitions\IPSDefs both show that I was updated from IPS definition set v20170414.001 to v20170414.002 the evening of 14-Apr-2017.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

The update for 20170417.001 happened after you posted the post I quote above in this post and even now it is even reflecting in the Definitions sites now. 

Kudos0

Re: IPSDefs not updating properly

Mehul Patel:

Where is the latest v20170417.001 IPS definition set you mention!!!??? It is not even on the URL Virus Definitions & Security Updates you mentioned!!!

Hi Mehul Patel:

I can confirm it's been re-posted.  I just ran a manual LiveUpdate and IPS defintion set v20170417.001 (Security Update 1795) was delivered to my system.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

lmacri:
Mehul Patel:

Where is the latest v20170417.001 IPS definition set you mention!!!??? It is not even on the URL Virus Definitions & Security Updates you mentioned!!!

Hi Mehul Patel:

I can confirm it's been re-posted.  I just ran a manual LiveUpdate and IPS defintion set v20170417.001 (Security Update 1795) was just delivered to my system.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

See my previous post before you posted this. 

Kudos0

Re: IPSDefs not updating properly

Just an FYI that my issue with nis.exe not loading correctly at boot-up and Windows Explorer (explorer.exe) not responding returned when my system was re-booted this morning  - see my post today in bcrown's thread Solved! Norton causing Explorer.exe to freeze in Win XP.

I had re-enabled Exploit Protection after the IPS driver and engine were rolled back by Symantec on 14-Apr-2017 and my system seemed stable with the combination of  IPS driver v16.0.0.1712 / engine v8.0.0.512 / definition v20170414.001/.002, so the return of my system freezes seem to be connected to last night's IPS definition set update from v20170414.002 to v20170417.001.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.0.2 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

Hi Mehul Patel:

I received the latest IPS definition set v20170419.001 (Security Update 1797) listed at the Virus Definitions & Security Updates this morning via an Automatic LiveUpdate (ALU) so it appears that ALUs are updating my IPS definitions correctly again.  According to my Intrusion Prevention history I still have the downgraded IPS driver IPSEng32.dll v16.0.0.1712 / engine v8.0.0.512 that was rolled back 14-Apr-2017 per my post <here>.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.1 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos1 Stats

Re: IPSDefs not updating properly

The IPSDefs folder shows 2 directories, viz., 20170421.003 & 20170421.005 after today's update.

But the Norton definition updates show 20170424.001.

Something is really wrong at Symantec/Norton and steps should be really taken to rectify all the problems mentioned herein in all the above posts and even other problems, if any.

I think Symantec/Norton is losing the dominance in the market and losing its capabilities for which it was known. It was considered of the market leaders in security solutions. It is now losing its status to other solutions.

I think many will shift to other solutions.

Kudos0

Re: IPSDefs not updating properly

Hello

The IPS and Antivirus folders are up to date and correct. We do not get Antivirus and IPS updates over the weekends usually. The IPS may be dated for 3/21 but they were updated as can be seen by the rest of the number. A new driver is being used now. Just because the date wasn't changed, doesn't mean the files inside weren't changed.

Please remember that Norton doesn't make a separate program for each operating system.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: IPSDefs not updating properly

floplot:

Hello

The IPS and Antivirus folders are up to date and correct. We do not get Antivirus and IPS updates over the weekends usually. The IPS may be dated for 3/21 but they were updated as can be seen by the rest of the number. A new driver is being used now. Just because the date wasn't changed, doesn't mean the files inside weren't changed.

Please remember that Norton doesn't make a separate program for each operating system.

Thanks.

YOU ARE WRONG!!! See this https://www.symantec.com/en/in/security_response/securityupdates/list.jsp?fid=n360&pvid=n360.

Forget about weekends and all. And by the way there are no IPS updates on weekends and but the Virus Definitions are updated (in the form of SDSDefs in the new format) daily atleast once even though if it is a weekend day. And there are other updates too daily.

I clearly meant to say that the latest release on the site says clearly 20170424.001 and not 20170421.005 as in the IPSDefs folder. Even there is no mention of the release of 20170421.005 on the site. There is clearly some problem from their side otherwise why is the IPSDefs is not updating to 20170424.001 either by Manual or Automatic LiveUpdate.

AND This time even there is no post/response from any of the Symantec/Norton Employee in this Discussion even after sending private messages to many of them about the problem!!!???

There are many other problems one of them is also mentioned by me in one of the posts above, which has not been resolved for a long time (months).

Symantec/Norton now doesnot seem to test any new updates properly  before releasing them in public. There are many such cases mentioned in the Community and in many cases they have even withdrawn latest releases.

Kudos0

Re: IPSDefs not updating properly

@Mehul Patel Maybe I missed this somewhere along the line but never the less have to ask. WHAT version of Windows are you using at the present time? Thanks in advance.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080410115446EN_EndUserProfile_en_us

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: IPSDefs not updating properly

Hi SoulAsylum:

The image <here> of your Recent History shows the latest AntiPhishing definition set on your computer.  We're discussing problems with delivery of IPS definition sets.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.1 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

Mehul Patel:

The IPSDefs folder shows 2 directories, viz., 20170421.003 & 20170421.005 after today's update.

But the Norton definition updates show 20170424.001.

Hi Mehul Patel:

I can confirm that I still haven't received the last two IPS definition sets v20170424.001 (Security Update 1800) or v20170425.001 (Security Update 1801).  The last definition set delivered by an Automatic LiveUpdate on my machine was v20170421.003 (Security Update 1799).  When I ran a manual LiveUpdate this evening (25-Apr-2017 @ 6:51 PM) I received v20170421.005, which isn't even listed on the Virus Definitions & Security Updates page for IPS definitions.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.1 * NIS v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

deleted

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: IPSDefs not updating properly

lmacri:
Mehul Patel:

The IPSDefs folder shows 2 directories, viz., 20170421.003 & 20170421.005 after today's update.

But the Norton definition updates show 20170424.001.

Hi Mehul Patel:

I can confirm that I still haven't received the last two IPS definition sets v20170424.001 (Security Update 1800) or v20170425.001 (Security Update 1801).  The last definition set delivered by an Automatic LiveUpdate on my machine was v20170421.003 (Security Update 1799).  When I ran a manual LiveUpdate this evening (25-Apr-2017 @ 6:51 PM) I received v20170421.005, which isn't even listed on the Virus Definitions & Security Updates page for IPS definitions.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.1 * NIS v22.9.1.12 * MBAM Premium v2.2.1

You are right. At this moment the IPS Defs shows 20170425.001 on site and LiveUpdate either automatic or manual does not update to the latest. The folders on the computers are same as in the picture you have posted above. So you should agree that there is some problem in the IPSDefs part of the LiveUpdates. And Symantec/Norton should rectify the same urgently, but they are not doing anything. And now there is even no response from their employees in the post even acknowledging the problem.

Kudos0

Re: IPSDefs not updating properly

Is anyone from Symantec looking into this?

I uninstalled NIS v22.9.1.12 on 26-Apr-2017 and did a thorough wipe of all NIS remnants before installing NS Premium v22.9.1.12 and I'm still having this problem.  I finally received IPS definition update v20170509.003 (Security Update 1810) yesterday but according to the IPS definition release history at https://www.symantec.com/en/ca/security_response/securityupdates/list.jsp?fid=nis&pvid=nis I completely missed receiving v20170504.001 (Security Update 1808) and v20170508.001 (Security Update 1809) this past week.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.1.1 * NS Premium v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

Yes it has started happening again after a lull of about more than a week!!!???

And even there is no single reply from any Symantec/Norton Staff/Employee acknowledging the problem!!!??? See https://community.norton.com/en/forums/ips-definition-failing#comment-7462221.

DISGUSTING!!!???

Kudos0

Re: IPSDefs not updating properly

Mehul Patel:
...See https://community.norton.com/en/forums/ips-definition-failing#comment-7462221.

Hi Mehul Patel:

Just a note that Phoneman reported <here> in that thread that his LiveUpdates were actually throwing an error yesterday when they tried to install an IPS definition, so this might have been an unrelated (and temporary) glitch that seemed to resolve itself after a few hours.

I've gone through the details of my LiveUpdate logs (Security | History | Show | LiveUpdate) for the past week and I can't see any errors indicating that Automatic LiveUpdates even attempted to download and install IPS Definitions.  That includes a period of several days when new IPS definitions were listed on the Security Response site at https://www.symantec.com/en/ca/security_response/securityupdates/list.jsp?fid=nis&pvid=nis and (presumably) posted on the LiveUpdate servers.

This is very similar to a problem discussed in CanadianSteve's December 2016 thread NIS Downloading all updates but SDS Definitions where SDS (virus) definition updates were not being delivered via Automatic LiveUpdates and could only be installed by running a manual LiveUpdate.  In that case several users only discovered that SDS definition updates were out-of-date by more that a week when a warning popped up in their system tray and advised them to run AutoFix.  Symantec employee Gwen eventually acknowledged the problem <here>.

EDIT:

Sorry, just realized I should have linked to CanadianSteve's thread about the SDSDefs problem. I've corrected the reference to his thread.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.1.1 * NS Premium v22.9.1.12 * MBAM Premium v2.2.1

Kudos0

Re: IPSDefs not updating properly

lmacri:
Mehul Patel:
...See https://community.norton.com/en/forums/ips-definition-failing#comment-7462221.

Hi Mehul Patel:

Just a note that Phoneman reported <here> in that thread that his LiveUpdates were actually throwing an error yesterday when they tried to install an IPS definition, so this might have been an unrelated (and temporary) glitch that seemed to resolve itself after a few hours.

I've gone through the details of my LiveUpdate logs (Security | History | Show | LiveUpdate) for the past week and I can't see any errors indicating that Automatic LiveUpdates even attempted to download and install IPS Definitions.  That includes a period of several days when new IPS definitions were listed on the Security Response site at https://www.symantec.com/en/ca/security_response/securityupdates/list.jsp?fid=nis&pvid=nis and (presumably) posted on the LiveUpdate servers.

This is very similar to a problem discussed in CanadianSteve's December 2016 thread NIS Downloading all updates but SDS Definitions where SDS (virus) definition updates were not being delivered via Automatic LiveUpdates and could only be installed by running a manual LiveUpdate.  In that case several users only discovered that SDS definition updates were out-of-date by more that a week when a warning popped up in their system tray and advised them to run AutoFix.  Symantec employee Gwen eventually acknowledged the problem <here>.

EDIT:

Sorry, just realized I should have linked to CanadianSteve's thread about the SDSDefs problem. I've corrected the reference to his thread.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.1.1 * NS Premium v22.9.1.12 * MBAM Premium v2.2.1

YOUR HYPOTHESIS AS ABOVE IS COMPLETELY WRONG AND COMPLETELY OUT OF SYNC WITH WHAT I SAY!!!

Our Machines here have the folder 20170510.001 in IPSDefs and on the site every where it is 20170510.003 (like USA, Canada, which is your URL, & India sites and many more) and no release for 20170510.001. So I/We have not received 20170510.003.

See https://www.symantec.com/security_response/securityupdates/list.jsp?fid=n360. <--- USA Site.

See https://www.symantec.com/en/ca/security_response/securityupdates/list.jsp?fid=nis&pvid=nis. <--- Canada Site (Which you also mentioned.).

See https://www.symantec.com/en/in/security_response/securityupdates/list.jsp?fid=nis&pvid=nis. <--- India Site.

So there is something really wrong at SYMANTEC/NORTON Level.

And what about the VirusDefs folder, which is empty, but is still there and is created in a new clean Norton install on a newly installed clean installation of Windows 10 64-bit!!!???

Kudos0

Re: IPSDefs not updating properly

Hello

The empty Antivirus folder is there for those users who are using the older versions of Norton. The older versions still use Antivirus Definitions and not SDS Definitions. Those users have empty SDS folders. Therefore clean installations will not eliminate the empty folders.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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