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issues with installing product and removing existing account
I recently purchased a copy of Norton premium security but cannot load it. spoke to Norton who said my program had been hacked and I did not have a fire wall. The operator offered to fix the issue but that I would have to pay two fees. I find this difficult because I turn Norton on each time I use the computer and it has never informed me of any issue. He said Norton was hacked and my new renewal cannot be installed because many of y files are not operating. It appears the hacking was in June and July of 2017.