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Kudos0

Issues where Facebook wants wife to download

My Wife was using her facebook with out any issues

Then one day they sent her this :

Hi Letha, we're continuously working to keep your account secure. We've noticed that this device may be infected with malicious software. To continue to use Facebook, you can either use other devices or clean this device by downloading the scanner provided by Facebook and Trend Micro.

what is funny I have done complete computer scan and I can sign into my account But she can't 

Replies

Kudos0

Re: Issues where Facebook wants wife to download

Hi, tigger. Ignore this. Scammy advertising. I suggest she change her Facebook password, anyway..

Also try running a scan with MalwareBytes Free edition.

Also check this thread out.  https://community.norton.com/en/forums/message-lets-check-your-device-ma...

Windows 10 Home X 64
Kudos0

Re: Issues where Facebook wants wife to download

As F4E mentions it is a scam. Social engineering at its finest example right there. Forcing you to click on malicious links or pop-ups to infect you. No manufacturer will give you in browsers pop-ups or notifications of any significant matter of that structure. I recommend adding Adblock to your arsenal of security defense, will save you a ton of trouble.

Kudos0

Re: Issues where Facebook wants wife to download

Windows 10 Home X 64
Kudos0

Re: Issues where Facebook wants wife to download

Adblock was mostly a general term, but I guess when I think about it, there is no better alternative than uBlock... is there? Maybe I am not aware of something?

Kudos0

Re: Issues where Facebook wants wife to download

ABP Adblock Plus, extension available in Chrome Web Store

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Issues where Facebook wants wife to download

Yeah but Adblock Plus doesn't block paid ads in certain countries. I have had issues with it in the past. Not only that it leaks pop-up, but doesn't do the job properly. Maybe I am unlucky, but uBlock is far more trustworthy.

Kudos0

Re: Issues where Facebook wants wife to download

At present I'm satisfied with ABP so I'll stick to it until I'm not anymore....

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Issues where Facebook wants wife to download

what we have done is change password scanned computer with Norton 

What is funny I can access her account with my phone  and even after doing the complete scan she still receives the same  note when try to access Facebook

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