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Kudos0

Itunes store purchases blocked

I keep getting a message that ITunes store purchases are blocked by firewall and to enable use of port 43.

Latest ITunes and Norton's security under Windows 10 being used--both have all updates through today.

How do I fix this?

thanks

Replies

Accepted Solution
Kudos0

Re: Itunes store purchases blocked

You mean this error message?

"Itunes Error - iTunes cannot connect to Store Purchases - If you have any firewall software, make sure it has been set to allow communication on port 443."

This is a widely reported problem on the Apple Forums.   It has no relationship to Norton.  It has been happening on a wide variety of Windows and Mac computers, and is clearly a problem on the Apple side.

Kudos0

Re: Itunes store purchases blocked

thank you

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