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I've "chatted" twice with off-shore. How do I "talk" with someone at Norton
Have 2009 HP laptop on Windows Vista. Opened my Norton 360, logged into Identity Safe. Pop-up requested that I create new log-in for ID Safe. I did so..and lost over 100 in Identity Safe. Have "chatted" with off-shore on Norton "help" and told nothing can be done. HELP