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Kudos0

Justcloud backup

I have been using JustCloud to backup my files for some time.  It stopped working in September.  In reviewing previous threads it appears that this was a problem a few years ago.  Has anyone had this problem recently ad if so how was it resolved.  When talking with JustCloud they suggested that I uninstall Norton, install their software and then reinstall NAV.  Does this fix the problem?  I seem to remeberm that I had this problem a while ago, fixed it and now it has reappeared.

Replies

Kudos0

Re: Justcloud backup

Hello BraunTJ In your Norton dashboard settings see if Norton backup and backup overlays are enabled. If so disable both and reboot. Re-check your program and see if that clears things up.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00

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