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Kudos0

Keeps asking for new password for vault

Today, Norton is acting strange.   I tried to open my vault.  It keeps asking me for a new password.   So I clicked on "already have password" and linked me to a bad website with a red error.  

Replies

Kudos0

Re: Keeps asking for new password for vault

Maybe you have a virus  use a second opinion virus scanner as a linked to a bad website is strange

Kudos0

Re: Keeps asking for new password for vault

Can you post a screenshot of the message asking for the new password? 

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.

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