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Kudos0

Keeps asking to save password

Even though, it's the password manager is the one who put the password in for me, once I'm in, it asks if it should save the password, ???????

I am getting tired of this. I was hoping it would be taken care of by now, but still after a month or so....

What's happening Norton? 

You have an awesome product, but you're letting go down the tubes, I sure hope the protection doesn't suffer same!

PS: Chrome is setup to NEVER ask or save passwords.

Jim The Greek

Replies

Kudos1 Stats

Re: Keeps asking to save password

Kudos0

Re: Keeps asking to save password

I don't have all those options.

The only option is to either ASK to save password or ALWAYS, I have it set to ask.

See attached pdf.

File Attachment: 
Jim The Greek
Kudos0

Re: Keeps asking to save password

BTW, how did you attach an image like that, w/o the need to open it to view it?

Thanks

Jim The Greek
Kudos0

Re: Keeps asking to save password

Skoutariotis:
FILE ATTACHMENT: 
VaultSettings.pdf

Skoutariotis:
BTW, how did you attach an image like that, w/o the need to open it to view it?

How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Kudos0

Re: Keeps asking to save password

Skoutariotis:
PS: Chrome is setup to NEVER ask or save passwords.

I don't have all those options.

chrome://settings/passwords

Kudos0

Re: Keeps asking to save password

Sorry, I don’t understand your answer. You are showing me comments from my two previous posts; my chrome settings & my Vault settings. And in regards to the graphic, obviously I know how to post one, I just didn’t realize it would show within the post as it did. Thank you!
Jim The Greek
Kudos0

Re: Keeps asking to save password

Sorry, you mentioned "Chrome is setup to NEVER ask or save passwords." and you mentioned "Keeps asking to save password" and you mentioned "I don't have all those options".

Please:
What keeps asking to save passwords? 
Is Chrome asking to save passwords?
Does "keep asking" occur with one site or all sites? 
Have you remade the login credentials for that one site that keeps asking?
Are you running Chrome Sync and Google Services.
Do you Continue running background apps when Chrome is closed. 

How to post an image in the forums
https://community.norton.com/en/forums/how-post-image-forums-0

Caveat: I do not run Norton Password Manager.  
Thanks

Kudos0

Re: Keeps asking to save password

Maybe, check Norton Password Manager > Settings 
Caveat: I do not run Norton Password Manager
Thanks

Kudos0

Re: Keeps asking to save password

I’m sorry, since I posted my challenge here on the “Norton Password Manager” forum & I made comments on the lack of quality by Norton, I assumed it’s understood that it’s Norton password manager issue. The only reason I mentioned the Chrome settings, I read another post saying to ensure those settings on chrome. I’m surprised you are not using Norton password manager. What are you using? I hope not the lame chrome manager. Thanks for your help.
Jim The Greek
Kudos0

Re: Keeps asking to save password

Hi

Okay, Norton Password Manager keeps asking to save password. 
And Chrome built-in password manager is turned off?
Thank you.

Does NPM "keep asking" occur with one site or all sites? 
Have you remade the login credentials for that one site (if one site) that keeps asking?
Are you running Chrome Sync and Google Services?
Do you Continue running background apps when Chrome is closed?

Kudos0

Re: Keeps asking to save password

See below my Norton password manager settings. I don't think those cause this problem, I REALLY think it's a Norton problem for Chrome.

FYI: I tried it on both the live Chrome version AND the beta, both act the same. But, works ok w/Edge & Firefox.

Jim The Greek
Kudos0

Re: Keeps asking to save password

FILE ATTACHMENT: 
NortonPasswordMgrSettings.pdf

 

Kudos0

Re: Keeps asking to save password

Skoutariotis:
I don't think those cause this problem, I REALLY think it's a Norton problem for Chrome.

And Chrome built-in password manager is turned off [here]?
Does NPM "keep asking" occur with one site or all sites? 
Have you remade the login credentials for that one site (if one site) that keeps asking?
Have you reinstalled Norton Password Manager extension?
Are you running Chrome Sync and Google Services?
Do you "Continue running background apps when Chrome is closed"?

Norton Password Manager - Chrome web store -
Version: 7.0.0.14
Updated: August 31, 2020
https://chrome.google.com/webstore/detail/norton-password-manager/admmjipmmciaobhojoghlmleefbicajg

Kudos0

Re: Keeps asking to save password

FWIW ~ I have login credentials setup with Norton Password Manager from Chrome...for testing.

I'm not seeing "keeps asking". 



I remade My Norton account login credentials...as test. 
I saw "Would you like to save" one time.

Kudos0

Re: Keeps asking to save password

Most of your questions are answered on my initial post, along some of the later posts.

Yes, I have re-install NPM extension, I'm not running Google sync or other services and no I'm not running apps after closing Chrome. And my extension IS the latest.

Jim The Greek
Kudos0

Re: Keeps asking to save password

And Chrome built-in password manager is turned off [here]?
Does NPM "keep asking" occur with one site or all sites? 
Have you remade the login credentials for that one site (if one site) that keeps asking?

Maybe, we posted at the same time -
https://community.norton.com/en/comment/8469901#comment-8469901

Kudos0

Re: Keeps asking to save password

Exactly!  This happens at EVERY site that NPM HAS the credentials AND it enters them for me, then it asks me if I want to save them! THAT'S the part that is frustrating. In fact, I saw another post, and perhaps I should've looked for it and ask there, so there are no repeats, maybe the moderator will see this and fix it, so all in one. Anyway, I digressed, the other post, he complained that he made a mistake and saved the password and had to go and fix it again, apparently it was not, ie some sites, text you a code, then expect you to put in the code along w/your password. Well, guess what, if you say yes, NPM will save that code as your ID, lol!

Jim The Greek
Kudos0

Re: Keeps asking to save password

Skoutariotis:

Exactly!  This happens at EVERY site that NPM HAS the credentials AND it enters them for me, then it asks me if I want to save them! THAT'S the part that is frustrating. 

Hmm....I'm not seeing "keeps asking".   I do not use Autofill.  I click-to-fill. 
I'll try to reproduce as you're reporting - every site that has credentials Autofill by NPM ... then NPM asks to save password.

Thanks

Edit: @Skoutariotis
My test credentials with Chrome do not Autofill.  I need to click-to-fill in login fields.  
For example:

Sorry, I'm not seeing NPM asks to save password with my test credentials.  
Lets hear from Community

Kudos0

Re: Keeps asking to save password

@Skoutariotis

Please confirm: Are you seeing ?

Kudos0

Re: Keeps asking to save password

No. And, so you understand what I mean by “keeps asking”, it only asks once, RIGHT after it enters the credentials for me. Then if I go to another site that requires credentials, sides same with THAT site. This is a Norton prompt, not Google, not windows.
Jim The Greek
Kudos0

Re: Keeps asking to save password

I’ll post dialogs once I get back to my PC. Thanks!
Jim The Greek
Kudos0

Re: Keeps asking to save password

Okay....I'm not seeing Norton Password Manager ask to save password after NPM enters credentials with my test credentials.
Chrome 85.0.4183.83 (Official Build)(64-bit)
Norton Password Manager extension 7.0.0.14

Sorry -

Kudos0

Re: Keeps asking to save password

Attached are images of the reactions of loging in on google, using both; the current live version of Chrome and the beta.

As you can see, vault puts in the credentials, then once I'm in, it asks to save it.

Jim The Greek
Kudos0

Re: Keeps asking to save password

I'm not seeing Norton Password Manager ask to save password after NPM enters credentials with my test credentials.
Since, your examples are google account.  I tested with my Gmail account.  I'm seeing "Would you like to save your new login:"..... one time with Save.  Next time NPM signs in to my Gmail account.  I'm not seeing:

Have you tested with other extensions turned off?

Kudos0

Re: Keeps asking to save password

Per your example above, have you logged out again and come back again, and see if it does?

I did turn off all other extensions, I only had, google docs offline & Chrome apps; docs, sheets & slides. NPM is the ONLY extension and still does it.

Jim The Greek
Kudos0

Re: Keeps asking to save password

Skoutariotis:

Per your example above, have you logged out again and come back again, and see if it does?

Yes, I've " logged out again and come back again" to my Gmail account.  
I'm not seeing with repeated NPM Sign In to my Gmail account.  I only see "Would you like to save" dialog one time when setting up new credentials.  Subsequent Sign In to my Gmail account do not prompt "Would you like to save".  Sorry -

Skoutariotis:
NPM is the ONLY extension and still does it.

It's sure a head scratch....  

Kudos0

Re: Keeps asking to save password

@Skoutariotis
FWIW ~ I've setup a new Chrome Person/Profile.  All Chrome settings and extensions are default.   I've added one extension - Norton Password Manager.  

With my NPM test credentials.  I'm not seeing NPM prompt - "Would you like to save".  
Repeated, Sign In - Sign Out - Sign In with my NPM test credentials.  I'm not seeing NPM prompt - "Would you like to save". 

I did see NPM prompt "Would you like to save" one time ...when I created new NPM Gmail credentials. 
Repeated, Sign In - Sign Out - Sign In with my new NPM Gmail credentials.  I'm not seeing NPM prompt - "Would you like to save". 

Kudos0

Re: Keeps asking to save password

What can I say bud, mine is and if someone can point me to a setting on either browser, Norton, Windows, I'd be happy to try.

I've deleted NPM & re-installed, and it's the ONLY extension, and it's still happening. No google anything services/apps, none!

Although, I noticed it's not happening w/EVERY site, some sites actually behave, does not ask to save.

Jim The Greek
Kudos0

Re: Keeps asking to save password

Skoutariotis:

Although, I noticed it's not happening w/EVERY site, some sites actually behave, does not ask to save.

@Skoutariotis
Oh!..."it's not happening w/EVERY site".  
Can you post (or PM me) a few of the sites that do & do not behave...for you.   Maybe, I can try to reproduce with site/s that do not behave.   IDK if I'll be able to register at the site/s that do not behave. 

Thanks

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