• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Latest update is causing an oddity on IE

My Norton is up to date (I use the auto update option). The most recent update has caused an oddity on my toolbar with IE.

The icon for the vault says it is closed but it is actually open.

Not sure of any other oddities though.

Replies

Kudos0

Re: Latest update is causing an oddity on IE

Hello Keith. If you are on Windows 10 disable fast startup in power settings and reboot. Here is how. When rebooted recheck for the vault appearing open and validated as open. You may also, open your Norton UI, go to the top right and click "Help", then on the right side click "Get Support". An automated tool will run to check for issues with your Norton install. Please let us know if these helped.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Latest update is causing an oddity on IE

Thanks. All solved. Used the automated tool.

Kudos0

Re: Latest update is causing an oddity on IE

Awesome news. Glad we could help.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00