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Kudos0

Licence Usage Information

As my licence was close to expiry Imoved from Norton 360 to Norton Security with backup. I bought a 10 device licence as I have a number of computers and other devices. Having successfully installed it on 5 devices I wanted to check which ones I'd done. However, I can only see the number of licences used and no listing of what devices they are. With 360 I used to be able to see details of which devices I'd used. How can I see this in Security?

Replies

Kudos0

Re: Licence Usage Information

Welcome,

Go To MyNortonAccount.com, log in and your devices should be listed.

Dick Win 10x64 current current NSBU
Kudos0

Re: Licence Usage Information

A bit more info if I may:

You can also select the More Norton square from the main page of Norton Security with Backup > Manage > Manage My Protection > Once signed in > Both the Home Tab and the Device Tab will provide the info you may be seeking.

Please note on the Home Tab, there is a hidden option to scroll down by hovering over the vertical bar to the right of the devices.  Also the devices themselves are clickable and once clicked will provide rename or remove options for that device.

Also on the Device Tab you can select to show All Devices or only those by whichever Operating System (Windows/Android) or Type (PC/Mac/Mobile Device). Once again the rename, remove options are presented.

Kudos0

Re: Licence Usage Information

Check under Settings - Administrative Settings and be sure Remote Management is ON.

Click on the ? on Remote Management  line for more information.

Jim

Kudos0

Re: Licence Usage Information

Thanks to all those giving info - bits from each were useful. The trouble was that in Norton360 all the relevant installation information for each system was given under Services but now it just gives the rather less than helpful

Manage My Installs

5 of 1000000009 seats used

Looking in the Home section gives me the info that was previously in Services.

Thanks for clarification of the "new" locations for the info

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