I just got off the phone with him. Will try it now...
As far as I can tell, Power Eraser did no cleanup ("No problems found")
Registry Cleaner has been removed from Norton products, except for Norton Utilities. NPE does not clean the Registry unless it finds something malicious and tries to remove it.
Thanks. The plot thickens. If it's still available in the utilities, then Comcast must have deleted that from their current Norton offering.
Norton Utilities is a separate program to the Norton security range of products.
As Comcast Internet customers, we used to get the Norton Utilities as part of 360 when we downloaded Norton 360 from Comcast. Until this most recent download, it was one, fully integrated package, not two separate packages. I'll take up the issue with Comcast.
No, like Norton 360, NSS included some performance tools, still does, but as I said, the registry cleaner has been removed from the product line. Comcast won't help you as it is Symantec who have made the change to Norton products. It has nothing to do with Comcast.
It still has browser clean up and temp file clean up and disk optimisation, just no registry cleaner.
Hi Bob May,
As Krusty13 stated, the free Comcast offering never included the Norton Utilities. The Norton 360 clone offered by Comcast did in fact include a Performance Tuneup section, similar to the Current Performance section of Norton Security Suite. The Performance Tuneup did include a Registry Cleaner - which since has been removed from not only Comcast's version, but also the most recent retail versions of Norton Security.
I have been active on the Comcast Security Forums (USAF_E-8_RET) ever since the switch from McAfee to Norton by Comcast and just want to verify what Krutsy13 stated.
Thanks, Krusty and Yank. Because the Comcast flavor of Norton 360 certainly had the Norton label splashed everywhere and I never saw a disclaimer that the clone was a clone and not the real Norton package, I believed that I was using a Norton product. When the Comcast tech support people couldn't answer my question, they connected me to Norton.
If it looks like a rose and smells like a rose, in my book, it's a rose.
Can either of you explain why it disappeared? Looks like a way for Norton to get extra income. Comcast certainly could get a good deal from Norton with the quantities involved and I personally wouldn't mind a one-time charge at a cheaper price.
Do you have any suggestions for a registry tool? I tried CCleaner in the past but it didn't work very well for me. It gets mixed reviews.
Please see my post in the following thread (especially the link to quietman7's post on Bleeping Computer):
Trust me, the Norton Security suite offered by Comcast is in fact a Norton Product, by clone I made a slightly modified version of the retail N 360.
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